Des Plaines, IL, 60019, USA
13 hours ago
Associate Gateway Agent
**POSITION SUMMARY** C.H. Robinson is seeking an Associate Gateway Agent to join our Ocean Gateway team. The Associate Gateway Agent is an entry level role where you will be responsible for managing and operating the shipment lifecycle for assigned consolidations. This position involves the preparation, distribution, and maintenance of documents across various geographical regions. You will gain valuable experience by managing and overseeing tasks related to each shipment, as well as handling daily communication, reporting, and email management. Success in this role is achieved through a strong commitment to exceptional customer service and operational excellence. If you are eager to start your career in logistics and contribute to a dynamic team, we encourage you to apply for this exciting opportunity at C.H. Robinson. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and support training. In this role, you will engage with peers on-site 5 days a week, igniting creativity and driving impactful results. Upon successful completion of your training, you will then switch to 2-3 days a week in the office, working the rest of the time from home. This role strikes the perfect balance between teamwork and autonomy. **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consist of, but are not limited to, the following: + Become and serve as a subject matter expert for international shipping from time of purchase order issuance through the delivery of the cargo + Initiate, prepare, process, and assemble all required documentation for LCL shipments + Ensure documentation is accurately processed, distributed, and released to the carrier, customers, and agents in a timely manner + Create, maintain, and update shipments in Navisphere, C.H. Robinson’s logistics platform + Ensure a high level of data integrity on the master level of a consolidation including tracking routes, checking the status of electronic manifests (eManifests), understanding shipping terms (INCOterms), and managing necessary documents Clearly and promptly communicate with overseas offices, agents, customers, and outside vendors to ensure a smooth flow of shipments **QUALIFICATIONS** Required: + High school diploma or GED + Proficient in Microsoft Office Suite of programs Preferred: + Associate or bachelor’s degree from an accredited college or university in a related field + Excellent communication, prioritization, and multi-tasking skills + Excellent customer service skills and follow up to be utilized with customers and the network + Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs + High level of attention to detail + Ability to work in a fast-paced and deadline-driven office environment + Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. **Compensation Range** $18.80 - $29.28 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Equal Opportunity** C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran **Benefits** **Your Health, Wealth and Self** Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: + Two medical plans (including a High Deductible Health Plan) + Prescription drug coverage + Enhanced Fertility benefits + Flexible Spending Accounts + Health Savings Account (including employer contribution) + Dental and Vision + Basic and Supplemental Life Insurance + Short-Term and Long-Term Disability + Paid and floating holidays + Paid time off (PTO) + Paid parental leave + Paid time off to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee Stock Purchase Plan + Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page. **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
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