POSITION SUMMARY 

The Associate Freight Pay Analyst is responsible for supporting the Freight Pay team in answering all carrier freight pay related questions including client invoicing, adjustments, and credits. This role requires excellent time management, problem solving, analytical, and customer service skills.  

DUTIES AND RESPONSIBILITIES 

The duties and responsibilities of this position consists of, but are not limited to, the following: 

Follow standard operating procedures and update when gaps are identified 

Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed 

Run, format, or distribute reports to provide data for various analytical projects 

Identify invoicing errors and discrepancies 

Utilize problem solving and critical thinking skills to review error reports monthly 

Analyze current accounts payables and receivables to identify payment discrepancies 

Contribute to projects that utilize the CHR project-based delivery model 

Escalate complex issues to senior team members and/or leadership 

Other duties or responsibilities as assigned according to the team and/or country specific requirements 

QUALIFICATIONS 

Required: 

High School Diploma or GED 

Ability to work flexible schedule on occasion, including overtime hours when requested 

Preferred: 

Strong organization skills and attention to detail 

Friendly and articulate phone demeanor 

Strong verbal and written communication skills 

Ability to use own judgement and make decisions  

Self-motivated and the ability to work independently  

Ability to work in fast-paced, professional environment 

Basic proficiency in Microsoft Office Suite of programs 

Values a diverse and inclusive work environment  

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.