TIS activities, installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises and or DN warehouse and laboratories. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Support all TIS actions and pilots.