At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Associate Endpoint Computing Engineer is responsible for supporting our endpoint products and support teams. This role has a strong focus on support and troubleshooting issues that may arise in our environment, especially across our system imaging process and application packaging, deployment, and license tracking. The ideal candidate will be adept at managing endpoint computing environments, communicating technical details clearly, and collaborating with various teams to ensure seamless operations.

Key Job Functions/Responsibilities

Provide basic systems management support, particularly around our SCCM and core image.

Be proficient at Application packaging and deployment, LAN, WAN, Wi-Fi access points

Track licensed applications and usage, as well as working with vendors to identify and monitor application usage.

Collaborate with business and procurement personnels on any software audit items.

Work with the business and associates in troubleshooting issues.

Assist senior colleagues in identifying critical issues in IT design processes and policies

Provide advice and support for onsite endpoint support staffs and local site as needed.

Create, track, and close tickets in problem management remedy application.

Provide installation, maintenance, and tuning of Windows hardware and software systems.

Possess sophisticated knowledge of PC desktop configurations, with an emphasis on Win64 Bit platforms, as well as experience with imaging and configuration of hardware and desktop management software.

Provide mobility support for iOS and Android platforms, such as adding new users, managing accounts, and troubleshooting devices.

Support an Active Directory domain environment.

Interface and support business units in the Broadridge locations rollout of new tools and processes to leverage the Broadridge data center offerings.

Support activities outside of normal business hours occasionally, such as occasional weekend work on system updates.

Basic Skill Level Requirements

Education:

Bachelor’s degree in a related field or equivalent experience preferred.

Professional certifications such as A+ Certification, Microsoft Certified Systems Administrator (MCSA)/MCSE/Office 365/CCNA etc. are a plus.

Experience:

Bachelor’s degree in a related field or equivalent experience preferred.

Professional certifications such as A+ Certification, Microsoft Certified Systems Administrator (MCSA)/MCSE/Office 365/CCNA etc. are a plus.

Skills and Tools:

Bachelor’s degree in a related field or equivalent experience preferred.

Professional certifications such as A+ Certification, Microsoft Certified Systems Administrator (MCSA)/MCSE/Office 365/CCNA etc. are a plus.

Recruitment Process

Throughout your application process, you may be asked to connect with us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. 

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

Employment verification

Education verification

Credit inquiry

Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

#LI-TN1 #LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.