Grade 160 Associate Director
【部署・チーム名 】
LCS（Lifecycle Safety）安全性部門
Safety Operationsチームをリードし、グローバルおよびローカルの基準に沿った業務運営を推進いただきます。
社内外の関係者と連携しながら、プロジェクトの品質・納期・コスト管理を担い、顧客への高品質なサービス提供と事業成長に貢献いただくポジションです。
【部署・チーム紹介】
LCS（Lifecycle Safety）は、臨床試験から市販後に至るまで、医薬品のライフサイクル全体にわたる安全性情報管理サービスを提供する部門です。
本ポジションが所属するSafety Project Managementチームは、国内外の実務チーム・グローバル拠点・提携企業と連携しながら、顧客プロジェクト全体を統括する役割を担っています。
多国籍・多拠点のメンバーと協働する環境であり、専門性を尊重しつつも、オープンで建設的なコミュニケーションを大切にするチームカルチャーが特徴です。
【主な業務内容】
Safety Operationsチームのマネジメント（リソース管理、稼働管理、パフォーマンス管理）
プロジェクト進行管理（スケジュール、品質、コスト、リスク管理）
部下の育成、トレーニング計画の策定および実行
業務プロセスの改善・標準化の推進
Safety Managementや関連部門との連携（マトリクス環境での業務推進）
顧客対応（プロジェクト報告、課題対応、関係構築）
入札対応（RFP／提案支援）およびBusiness Developmentとの連携
チームエンゲージメント向上施策の企画・実行
グローバルプロジェクト・会議への参画
• Collaborate with other operations specialist’s managers to address problem areas, work scheduling for current and projected projects, staffing needs, equipment needs, and projected peak workloads, ensuring global consistency. Monitor, assess and report utilization of staff. Identify and implement solutions for poor utilization of staff, ensuring global consistency.
• Ensure direct reports are cross trained on Safety service offering
• monitor and develop training plans
• identify training and development needs of staff in collaboration with Training team and Safety Management.
• Lead and encourage direct reports in continuous improvement of department work processes, procedures and infrastructure. Instruct and lead direct reports in efficient management of project budgets through effective timesheet reporting. Work closely with operations specialist managers.
• Work with Safety Management constructively in a matrix framework to achieve project and customer deliverables.
• Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.
• Create and implement plans for measuring and improving employee engagement ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment.
• Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership
• Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover
• Prepare, present and respond in bid defense meetings and discussions. May input into more complex requests for information (RFIs) or requests for proposal (RFPs). Liaise with Business Development to give timely inputs regarding the feasibility of all new proposals going out to clients.
• Contribute at IQVIA internal cross-functional project team meetings interfacing with other functional leads customer project status meetings and oversight group meetings. Subject Matter Expert (SME) Meetings, as appropriate.
【必須要件】
理系（ライフサイエンス／ヘルスケア等）の学士号
Safety（PV）領域における業務経験 最低5年以上
チームマネジメント経験 最低4年以上
ビジネスレベル以上の 日本語・英語能力（読み書き、会話とも）
【歓迎】
大規模チームのマネジメント
グローバルプロジェクト経験
予算管理・ファイナンス知識
Qualifications
• Bachelor's Degree Scientific or healthcare discipline or allied life sciences Req
• Bachelor's degree in life sciences or related field and up to 10 years of relevant experience, inclusive of up to 5 years of PV experience and up to 4 years of experience in managing a workforce of up to 100 employees and or equivalent combination of education, training and experience. Pref
• In-depth knowledge of Safety service lines. Advanced
• willingness to increase knowledge across Safety service lines and develop new skills. Advanced
• Flexibility to operate in shifts. Advanced
• Flexibility to support in global time zones as required. Advanced
• Strong business acumen; financial management and budgeting skills.
• Proven Staff management skills, strong leadership, motivational and influencing skills.
• Strong project management; strategic planning; delegation and organisational skills. Proven ability to work on multiple projects and manage competing priorities.
• Confident in raising and discussing sensitive topics without management intervention and in communicating effectively with senior levels of management in both IQVIA and customer organizations
• Demonstrated ability to remain calm and assertive yet diplomatic in more challenging interactions with customers and colleagues.
• Excellent communication (both verbal and written), presentation and negotiation skills.
• Ability to establish and maintain effective working relationships with coworkers, direct reports, managers, and customers at a senior level
• Autonomous independent decision-making; problem solving and judgment skills.
• Strong customer focus; account and alliance management and experience in customer contracting models.
• Proven ability to professionally network; present and lead at meetings/ teleconferences.
• Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery environment with shared responsibilities.
• Demonstrate excellent flexibility; self-motivation; creativity; innovation and solutions driven approach.
• Demonstrates financial awareness. Promotes good practices to manage financial performance
• Strong ownership skills: take initiative and move forward with limited guidance.
【勤務地】
東京もしくは大阪
Flexible Style Work適用（在宅ベース） 必要によりオフィス（品川本社/新大阪）に出勤
【雇用形態・勤務時間・福利厚生・休日休暇】
• 雇用形態：正社員
• 勤務時間：9:00-17:30
• フレックス勤務：あり
• 在宅勤務制度：あり
福利厚生：法定内（社会保険制度）・法定外（IQVIA独自制度）の両面から充実した福利厚生制度あり
• 受動喫煙対策：あり
• 休日休暇：年次有給休暇、夏季休暇、病気休暇、特別休暇、女性特別休暇、育児介護休暇、看護休暇·など
• 試用期間：あり（通常６か月）
【給与・待遇】
• 給与：当社規定により優遇します
• 昇給：あり
• 賞与：あり
【選考プロセス】
①書類選考
②人事面談
③部門面接
※状況によって、変更になることがございます
【応募に必要な書類】
履歴書・職務経歴書、英語のResume
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.