**Description:** **At Hyatt, we care for people so they can be their best.** Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life. Are you an experienced event professional ready to take the next step in your career? As our **Associate Director of Events** , you’ll play a key leadership role in shaping unforgettable events, developing talented teams, and driving revenue that directly impacts the success of the hotel. This is an opportunity to bring your expertise to a collaborative, fast-paced environment where your ideas, relationships, and leadership truly matter. **Why Choose Hyatt?** At Hyatt, your success matters. We offer: + **Competitive Salary:** $72,175-$96,400year + **Health Benefits:** Medical, dental, and vision insurance starting after just 30 days + **Perks & Discounts:** + Free and discounted room nights + Friends & family rates at Hyatt properties + Discounts on food and beverage + Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) + **Work-Life Balance:** Paid time off, including new child leave + **Retirement Support:** 401(k) matching (up to 4%) and employee stock purchase plan + **Growth Opportunities:** Tuition reimbursement and robust training programs + **Everyday Conveniences:** Complimentary meals for employees **What You’ll Do** **_Lead with Purpose_** · Guide daily operations of the Events Department, ensuring accuracy, communication, and flawless execution. · Coach and mentor a growing team of event managers and administrative professionals. · Contribute to budgeting, forecasting, and the strategic direction of the department. · Collaborate seamlessly with Banquets, Culinary, Sales, and Operations to elevate every event. **_Own the Event Experience_** · Serve as the primary partner to clients, from first conversation through final execution. · Lead the creation of clear, detailed event documentation including BEOs, Resumes, and diagrams. · Conduct walkthroughs, pre-convention meetings, and quality checks to ensure exceptional delivery. · Manage complex, multi-day programs and VIP experiences with confidence and professionalism. **_Build Relationships That Drive Results_** · Strengthen connections with new and returning clients to grow catering and group business. · Lead thoughtful service recovery and respond to guest feedback quickly and effectively. · Reinforce partnerships across the local community and expand the hotel’s event presence. **_Shape Revenue & Sales Strategy_** · Support catering sales efforts and identify new opportunities for food, beverage, and rental growth. · Apply your expertise in contracts, booking guidelines, and hotel policies. · Oversee commissions, rebates, and vendor partnerships. · Step in to support the Sales Office and DOSM when needed. **_Be a Trusted Partner Across the Hotel_** · Serve as an essential liaison between Sales, Banquets, Culinary, and Operations. · Foster a positive, engaged team culture through clear communication and proactive leadership. · Anticipate challenges before they arise and guide the team toward effective solutions. **Qualifications:** **Qualifications** · Bachelor’s degree in Hospitality, Business, or related field preferred. · A minimum of **4 years of event planning, catering, or convention services experience** , ideally with increasing responsibilities. · Strong communication, organization, and client management skills. · Proficiency with event systems, Microsoft Office, and hotel PMS tools. · A passion for creating exceptional guest experiences and elevating team performance. · The confidence to lead and the curiosity to keep learning. **Why This Role?** ✨You’ll have a real voice in shaping the department’s future. ✨You’ll mentor and grow a talented team. ✨You’ll manage high-profile, high-impact events. ✨You’ll step into a leadership role with strong support from senior management. ✨You’ll be part of a collaborative culture that values innovation and hospitality excellence. **Why You’ll Love Working Here:** Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it’s career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, **we are ready to help you grow** . If you’re ready to deliver exceptional service and exceed expectations, we’re ready for you. **Apply Today** and start your journey with a brand that is redefining hospitality through care, compassion, and innovation. At Hyatt, you’ll not only build your career, you will also build a future. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Primary Location:** US-MD-Baltimore **Organization:** Hyatt Regency Baltimore Inner Harbor **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** BAL003211 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.