About OneMain Financial

OneMain Financial is the largest non-bank lender in the U.S., proudly serving millions of customers with safe, affordable, and transparent installment loans and credit cards. We are on a mission to modernize lending through cutting-edge technology and data-driven innovation. As part of this transformation, we are expanding our digital product capabilities into new areas - building connected, customer-centric experiences that extend across lending, credit, insurance, and financial wellness.

About the Role

We are seeking a Digital Product Manager, Insurance to own the digital strategy, roadmap, and execution for OneMain’s optional insurance products. This role sits within the Digital organization and serves as the product owner for insurance digital experiences, partnering closely with Originations, Servicing, Insurance Technology, Insurance business stakeholders, and Shared Platform teams.

This Product Manager will lead insurance product roadmap development, digital insurance sale and servicing experience design, and ongoing experimentation and optimization across multiple platforms. The role is accountable for defining product strategy, designing roadmaps and milestones, prioritizing the backlog, and delivering measurable improvements in coverage rates, customer experience, claims outcomes, and operational efficiency.

You will work day-to-day with design, engineering, and analytics teams, across various scrum teams, translating business and regulatory requirements into scalable digital insurance capabilities - from point-of-sale enrollment through policy servicing and claims resolution.

This is not a sales, agent, or advisor role.
Success in this role requires hands-on experience as a product manager in the insurance space, digital flow optimization and digital insurance capabilities, not individual policy sales or advisory distribution.

Key Responsibilities

Own the end-to-end digital insurance journey, including the sale process, claims experience, and servicing interactions across mobile and web.

Partner with the Originations and Servicing product teams to identify friction points and define cross-team digital improvements.

Define and deliver a digital roadmap for insurance, setting milestones, success metrics, and OKRs aligned to business and customer outcomes.

Work closely with scrum teams to groom backlogs, define user stories, support sprint planning, and ensure timely delivery of high-quality features.

Collaborate with Insurance Technologyteam to modernize systems, enhance process automation, and integrate new digital capabilities.

Leverage data and analytics to measure funnel performance, claims utilization, and operational efficiency; use insights to drive iterative improvements.

Champion the customer experience, ensuring digital insurance touchpoints are simple and transparent.

Partner with Operations, Compliance, and Legal teams to ensure all insurance experiences meet regulatory and operational standards.

Qualifications

8-10+ years of experience in digital product management, with demonstrated ownership of complex, customer-facing digital products.

Background in digital insurance experiences, including insurance sales flows, policy servicing, claims, or insurance systems modernization.

Experience working closely with design and engineering teams to optimize digital journeys through discovery, delivery, and post-launch optimization.

Strong understanding of product discovery, experimentation, A/B testing, and KPI-driven optimization.

Proven ability to operate in agile environments, partnering with scrum teams through sprints, milestones, and release planning.

Strong analytical, communication, and stakeholder management skills in highly regulated environments.

Bachelor’s degree in Business, Engineering, or a related field; advanced degree a plus.

Preferred Skills

Experience developing or optimizing optional insurance offerings, such as credit insurance, debt protection, GAP, or ancillary insurance products.

Familiarity with workflow automation, document management, and GenAI-driven process improvements.

Familiarity with experimentation frameworks, analytics tooling, and customer journey optimization techniques.

Background working in highly regulated industries with cross-functional compliance requirements.

Prior experience driving integration across multiple product lines or business units.

Why Join Us

Play a foundational role in shaping how OneMain’s product organization operates and delivers value.

Work cross-functionally with a high-performing, forward-thinking digital team.

Enjoy competitive compensation, 401(k) with match, tuition reimbursement, and wellness benefits.

Thrive in a culture that values curiosity, ownership, collaboration, and continuous learning.

Location:

This role is Hybrid. You should be located within a commutable distance to our office located in New York City, NY, or Irving, TX with expectations of being in the office Tuesday, Wednesday and Thursday.

Salary:
Target base salary range in New York, NY is $150k-$180k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  

Up to 4% matching 401(k)    

Employee Stock Purchase Plan (10% share discount)    

Tuition reimbursement    

Paid time off (15 days’ vacation per year, prorated based on start date)  

Paid sick leave as determined by state or local ordinance (prorated based on start date)  

11 Paid holidays (4 floating holidays, prorated based on start date)  

Paid volunteer time (3 days per year, prorated based on start date) 

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