Indianapolis, Indiana, USA
2 days ago
Associate Director - Clinical Supplies and Services, Ancillaries

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Purpose:

The Clinical Services, Supplies & Capabilities (CSSC) organization is responsible for strategically planning and supplying materials, trial support services and innovative capabilities to support the execution of clinical trials globally for all business units across all phases of development. This group is within the Clinical Capabilities organization and partners across functions within the CDDA and PRD to influence trial design and provide solutions to operationalize these trials and enable asset strategies across the portfolio.

The purpose of the Ancillaries Team is to identify portfolio demand for ancillary supplies, translate the demand to a sourcing strategy and operational plan, and manage the operational plan to completion.  Available sourcing strategies include utilization of external partner/vendor networks as well as internal capabilities.  The Associate Director is responsible for translation of ancillary demand into trial level operational plans and management of those activities to completion for medium to large-scale global clinical trials.  The Associate Director is also responsible for identifying and implementing initiatives to improve Ancillary Supply capabilities and may be called upon to develop other novel clinical capabilities. 

Primary Responsibilities

Daily Operations in support of medium to large-scale global clinical trials

Collaborate with cross-functional partners to understand the Ancillary Supply needs.Translate Ancillary Supply demand to a global sourcing strategy and influence the sourcing decision.Design operational plans based on clinical requirements, ancillary supply sourcing strategy, and partnership with clinical study team.Responsible for the completion of all documentation that defines the operational plan such as but not limited to supply templates, work orders, and item listings and tools that define trial budgets and timelines.Responsible for the delivery and closeout of Ancillary Supply operational plans on time, on budget, and within scope.Manage supply dispensation plan to support global delivery of Ancillary Supplies.Proactively manage distribution to sites to ensure on time delivery and resolve issues with sites and partners/vendors as they arise.Collaborate with PR&D Quality to ensure compliance by creating and routing change controls, dispositions, problem reports, undeliverables, Quality Notifications, Notifications to Management as well as documentation for support of processes outside of the established Ancillary scope.Maintain expertise in the use of electronic data management and enterprise systems such as Quality Docs, SAP, SharePoint, and Teams Sites.Maintain local tools in support of consistent delivery of Ancillary Supplies.

Partner and Vendor Management

Establish and manage external partner and vendor relationships.Build compliance into business partner/vendor processes and activities.  Provide feedback and training to partners/vendors as appropriate to continuously improve compliance.

Capability Development and Innovation

Define, lead, and implement plans to develop and improve Ancillary Supplies strategies, technologies, and processes.Interact with global customers (internal and external) on business issues related to the delivery of Ancillary Supplies.

Minimum Qualification Requirements:

Bachelor’s degree in Pharmacy, Engineering or scientific related field or equivalent work experience.5+ years of experience in at least one of the following: clinical research, distribution, supply chain, logistics, clinical trial materials, project management, or direct quality support for any of these areas.

Other Information/Additional Preferences:

Knowledge of the pharmaceutical industry, drug development process, and supply chain practices.Knowledge and/or experience in project management.Proficient in computer technology used in office and scientific areas, such as Word, Excel, SAP, and molecule databases.Proficient in managing SharePoint lists, libraries, and Microsoft teams.Experience working with third parties.Strong attention to detail.Ability to work independently and effectively manage competing priorities.Ability to adapt to a changing environment.Good interpersonal and leadership skills.Excellent oral and written communication skills.Demonstrated strength in logical thought, problem solving ability, and critical thinking.Ability to communicate and influence across functional boundaries.Knowledge of regulatory and/or quality requirements governing clinical development.Knowledge of GxP regulations and requirements (GMPs, GDPs and/or GCPs).Experience in deviation and/or change management.Language Requirements: Must speak fluent English.Indianapolis based.10% or less travel.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$111,000 - $178,200

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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