Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

The Associate Director, MLR Transformation Excellence will be a key role in ICD executing on the GenAI Content Hub model as part of the end-to-end marketing transformation.  This role will be responsible for optimizing and evolving MLR Processes within the content hub - and in close collaboration with MLR and PReP teams.

Key Responsibilities:

This role will focus on establishing best practices to inform steady state execution excellence and also leading evolution of process and technology opportunities drive a reuse mindset, streamlined review and accelerate content delivery

Actively drive change management and adoption of digital transformation with cross functional reviewers in the medical, legal, and regulatory (MLR) review process, identifying opportunities for efficiency

Identify, evaluate, and implement new tools and platforms to enhance creative, authoring, production, review, and distribution processes.

Advise on existing workflows within Veeva Vault to streamline content lifecycle management, from creation to approval and distribution.

Provide a perspective around the future of Legal Medical and Regulatory Processes in Life Sciences (MLR) and drive thought leadership on the subject including how it relates to AI and emerging technologies.

Collaborate with MLR & PReP teams to create a strategy and roadmap for how MLR process step can continue to drive excellence in end-to-end content transformation.

Demonstrate excellence in product management by combining business, process and technology knowledge to develop and manage product roadmaps, define meaningful OKRs, and drive value and impact.

Ability to ensure that the product continues to deliver efficiency and effectiveness, while meeting the evolving needs of our marketing and medical teams.

Facilitates the content production and deployment process and partners with ICDx process leads to continue evolving the space.

Key Qualifications & Experience:

Expertise marketing content end to end processes and technology in or outside pharma (e.g., consumer health, consulting firms), especially in industries with heavy digital channel usage​

Experience with production and deployment for different types of content across channels, incl. review process, channel operations​

Familiarity with modular content processes (e.g., content mapping, tagging)​

Knowledge of industry trends and benchmarks across channel performance for different customer types (e.g., HCP, patient)​

Experience in working in a cross-functional environment and coaching teams​

Experience working on agile teams​

Significant experience in MLR (-like) processes and trends in industries with heavy use of digital channels​

Knowledge of industry trends and benchmarks for content delivery and channel execution

Leverages creative and analytical approaches to identify and activate seamless execution opportunities

Experience working with external creative and media agencies​

Facilitates content production process for brand teams, enabling agile ways of working​

Knowledge and experience with MLR processes for content production

Knowledge of MarTech requirements for omnichannel pull through; adopts new tech / ways of working to enable content deployment faster

Experience using modular content creation (e.g., tagging, taxonomy)​

Adopts an internal and external customer-focused mindset in building strategy and tactics for efficient and innovative content deployment​ and operations

Maintains a robust set of metrics and KPIs

Drives trade-off decisions anchored in data ​

Demonstrates ability to deliver on customer needs and optimize customer experience​

Demonstrates ability to lead and influence a cross-functional team

Has a track record of fostering a collaborative environment and creating a strong rapport

Fosters a collaborative environment and creates strong rapport

Embraces changes and upskills teams.

The starting compensation for this job is a range from $162,690- $197,100, plus incentive cash and stock opportunities (based on eligibility).

The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.

Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit Life At BMS - BMS Careers

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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