At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Product Safety **Job Sub** **Function:** Drug & Product Safety Operations **Job Category:** Professional **All Job Posting Locations:** Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America **Job Description:** About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): + United States - Requisition Number: R-023584 + United Kingdom - Requisition Number: R-024533 + Belgium, Spain - Requisition Number: R-026184 + Brazil - Requisition Number: R-027427 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Johnson & Johnson Innovative Medicine R&D is recruiting for an Associate Director, Business Management and Metrics. This position is a hybrid role and can be located in Horsham, PA; Titusville, NJ; or Raritan, NJ. The Associate Director, Business Management and Metrics will be responsible for collaborating with Global Medical Safety (GMS) vendors to ensure timely and high-quality safety deliverables and with relevant internal and external stakeholders to identify and monitor operational performance metrics and deliver data analysis. This individual will be responsible for the strategy, planning, and oversight/monitoring of the vendor deliverables, proactively identifying potential compliance issues. Accountable for the preparation, management, and forecasting of the vendor budget for vendors under their responsibility (budget ownership lies with the business). Partner with team members, stakeholders, and the vendor to continuously improve vendor communication and quality of deliverables. The Associate Director will function independently and will have expert knowledge of applicable regulations and guidelines. Principal Responsibilities: + Participate in the oversight of GMS and associated vendor contracts and budgets. + Participate in the preparation, management, and forecasting of the budget of GMS for vendor resources, as applicable. + Liaise with Procurement, Vendor, Capacity Management (VCM) and the Business for Request for Proposal (RFP) activities (e.g., requirements, vendor evaluation, etc.). + Collaborate with functional lines on Statement of Work activities (implementation, oversight, etc.). + Management of vendor invoice approval process and vendor spend. + Vendor management activities and Service-level agreement (SLA) management. + Development and oversight of vendor metrics, scorecards in collaboration with business and leadership. + Participation in vendor deliverable feedback meetings (i.e., weekly/monthly). + Manage business revisions of partnership documents (e.g., communication plan, business continuity plan). + Participate in escalation and resolution of partnership concerns with VCM. + Participate and drive (if needed) IT Issue resolution (e.g., Amazon Workstation). + Collaboration with BMM team on management of vendor Johnson & Johnson sponsorship activities (i.e., onboarding/offboarding, training compliance management). + Execute and support the business with generation of operational metrics including ad-hoc data requests, data summaries and trend identification. + Proactively monitor and identify potential compliance issues and escalate as needed. + Tracking and trending of data, if required. + Assist business with implementation of solutions or corrective actions as needed. + Support and coordinate with Head of GMS Management Office on topics regarding budget, headcount forecasting (external resourcing needs and potential business development agreements). Qualifications: + A minimum of a Bachelor’s degree is required, preferably in a scientific or health care discipline. Advanced degree (Master’s, PhD) is preferred. + A minimum of 8 years of experience in pharmacovigilance, clinical profession or allied field is required. + A minimum of 3 years of experience in a large multinational biopharmaceutical company is preferred. + Experience with vendor oversight, business planning and operations in a multi-functional organization is required. + Demonstrated ability to coordinate multi-functional activities in a highly regulated environment resulting in concrete business results and outstanding vendor partnering required. + Experience in the areas of project management, quality, compliance, regulatory or finance is preferred. + Experience with the management of an off-shore Service Provider is required. + Safety experience with case processing is preferred. + Data analysis experience is required. + Proficiency with Microsoft Excel and PowerPoint, including statistics, is required. + Must have excellent communication skills. + The ability to lead in a matrix organization is preferred. The anticipated base pay range for this position is $137,000 to $235,750. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: + Vacation - up to 120 hours per calendar year + Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year + Holiday pay, including Floating Holidays - up to 13 days per calendar year + Work, Personal and Family Time - up to 40 hours per calendar year For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. This job posting is anticipated to close on July 25, 2025. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. \#LI-Hybrid **The anticipated base pay range for this position is :** The anticipated base pay range for this position is $137,000 to $235,750. Additional Description for Pay Transparency: The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.