At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

At Enterprise Digital, we place enormous emphasis on users and usability. With our mix of assets like payments, rewards, benefits and members only perks, we are re-imagining how commerce and experiences converge in a modern, digital and connected world.

The Application Experience Platforms team sits at the heart of Amex's digital acquisitions ecosystem. Our mission is to accelerate innovation by enabling Application & Post-Application Experiences across markets to build and scale through reusable, configurable and modular platform components.

We are looking for an Associate, Digital Product Management, to join the Global Post Approval team and help deliver on our ambitious vision. In this role, you will support the product roadmap, help execute new features, optimize existing capabilities, and support expansion across new channels, markets, and products. The Post Approval team powers instant Card Member spend and instant membership capabilities, that enable newly acquired card members to seamlessly access their Digital Card details and begin using their card immediately online or through digital wallets.

This is an excellent opportunity for someone who is curious, communicative, eager to grow, and excited to take on meaningful ownership. You will collaborate closely with engineering, design, analytics, and product partners, gaining exposure to complex systems and high-impact digital experiences. If you are a proactive problem solver and thrive in a collaborative, fast-paced environment, we'd love to hear from you.

Key Responsibilities

Support the definition and execution of the Global Post Approval product roadmap, priorities, and growth opportunities.

Assist in launching new product features and capabilities, partnering closely with cross-functional teams across engineering, UX/design, analytics, marketing, and product.

Develop a strong understanding of customer needs by analyzing user experience, data, and research to identify opportunity areas.

Translate technical specifications into clear and concise business instructions, ensuring high-quality documentation for partner teams.

Manage project workflows to ensure timely and high-quality delivery of features and enhancements.

Participate in and help lead daily Agile ceremonies (stand-ups, planning, refinement, retrospectives) to support effective execution of the product roadmap.

Communicate proactively with stakeholders to maintain alignment, address risks, and drive progress.

Minimum qualifications 

Relevant experience working as an Associate Product Manager or Product Owner within a digital product or software development environment.

Experience working in an Agile environment with end-to-end exposure to software delivery.

Strong collaboration skills and the ability to build relationships across functions and levels within the organization.

Ability to write clear user stories, articulate business requirements, and translate technical concepts into business-friendly language.

Excellent verbal and written communication skills with strong attention to detail.

Highly organized, proactive, and comfortable working in ambiguous areas with limited oversight.

Passion for problem-solving and learning complex systems and processes.

Ability to work in a fast-paced, deadline-driven environment with changing priorities.

Hands-on experience with Rally and/or JIRA for tracking product features, user stories, acceptance criteria, and delivery workflows.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries 

Bonus incentives 

Support for financial-well-being and retirement 

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

Generous paid parental leave policies (depending on your location) 

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

Free and confidential counseling support through our Healthy Minds program 

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.