At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

How will you make an impact in the role?

The Associate, Product Management – Data Privacy will focus on delivering the capabilities to enable and evidence AXP’s compliance with the processing of personal data in accordance with global privacy regulations. Specifically, this role will be responsible for managing the product backlog and prioritizing features based on business needs and customer feedback, to enable delivery of the Data Subject Access Request (DSAR) Automation roadmap. You will be part of a team that shapes the long-term strategy for this space, while also focusing on the efficient delivery of a near-term roadmap through partnership with lines of business, product, and engineering teams, and second line partners. 

Primary Responsibilities:

Partner with engineering and commercial stakeholders to identify business needs and execute on design, build, and updates to the DSAR Automation platform. Document and manage DSAR Automation product backlog by writing clear product requirements, user stories, and acceptance criteria. Collaborate effectively with all stakeholders and partners to ensure desired functionality, risk mitigation, and regulatory compliance by driving the timely delivery of DSAR Automation solution. Summarize complex business requirements and technical concepts into digestible user stories and process flows for a wide variety of audiences. Gather and analyze user feedback to refine and improve product functionality.

Minimum Qualifications:

2+ years of experience in product management, business analysis, or a related role Highly organized and self-motivated with the ability to work independently. Strong written and verbal communication skills Strong analytical and problem-solving skills with ability to summarize technical material in a clear, logical, and structured manner. Ability to understand and communicate complex business requirements and translate them into technical requirements via feature and story writing. Knowledge of agile methodologies and tools like Confluence, JIRA, and Rally Knowledge of privacy regulations like GDPR and CPRA preferred but not required. Self-motivated, detail-oriented, and comfortable working in a fast-paced environment

 Non-considerations for sponsorship: 
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions. 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.