WHY CRACKER BARREL
What is it like to work at Cracker Barrel? It feels like...
Care beyond the table At Cracker Barrel, we are a team. From the moment you join Cracker Barrel, you should feel cared for, confident in your role and like you belong.
Opportunities to fill your cup Here at Cracker Barrel, we believe in providing opportunities for growth and development and setting you up for success within our walls and beyond. From day one, you'll have hands-on, role-specific training and the ability to engage in peer-to-peer learning.
A warm welcome For five decades, we have focused on creating a Pleasing People® brand that inspires a home away from home feeling for each other and our guests. We work hard to inspire a sense of belonging that continually motivates our teams from the newest to the most tenured employees.
Serving up the care and career you crave.
WHAT YOU'LL DO
The position is responsible for data configuration of Cracker Barrel's Point of Sale systems, Back Office Systems, Home Office Systems and various interfaces. Identifies and implements the short and long term business needs of these systems. The position will provide expertise in the detail design, configuration, testing and ongoing maintenance necessary for corporate initiatives. The position also provides third tier escalation support for the stores by troubleshooting, diagnosing, and resolving application configuration problems.
Analyze, evaluate and prepare recommendations of data management to support the business need.
Participates in project team meetings and serves as a system expert for IT. Communicates operational need and priorities to IT leadership.
Responsible for configuration changes and determining the application testing needs by analyzing the business and system functionality.
Identify, document and communicate changes to project team.
Creates, schedules and executes implementation plans to release changes in a controlled manner.
Validates implementation success.
Ensures necessary documentation for Sarbanes compliance purposes, PCI, and internal Project Management processes have been completed.
Ensures updates are communicated to testing and development groups, Store Support, Operations or other departments.
Provides training of changes to key stakeholders.
Provides third tier escalation support for the stores.
Analyze and research any questions reported by stores or other departments. Proactively research potential problems with existing applications.
WHAT YOU'LL NEED
WHAT'S IN IT FOR YOU
Compensation and Bonuses: Competitive Annual Salary | Annual Bonus Opportunities
Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Growth and Development: Business Resource Groups | Tuition Reimbursement | Professional Development
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items
ABOUT US
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
PURSUE THE CAREER YOU CRAVE - APPLY NOW
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.