Job Title: Associate – CDZ
Job Location: Manila
In this role, you will have the opportunity to work upon one or more back-end services for our business partners, and ensuring timely and accurate completion of tasks/target assigned.
Key Responsibilities:
· Ensure jobs are executed as per standard operating procedures
· Ensure delivery of services according to the shifts aligned with countries or regions
· Ensure turnaround time is met for each job
· Ensure accuracy is maintained
· Flag any challenges in the operations to the immediate supervisor in a timely manner
· Coordinate with stakeholders for improvements in the process
Required Skills/Abilities:
· Bachelor´s degree (any). A degree in logistics, industrial engineering, management will be an advantage.
· 0 – 3 years of job experience from BPO or logistics domain - Preferred
· Customs experience will be preferred
· Good knowledge in MS office
· Effective English communication skills, written and verbal
· Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
· Good logical reasoning skills
· High level of customer centricity