At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** **Medtronic** At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations. **Our Purpose** The HR On Demand Support team is looking for an Associate Content Management Specialist who is interested in supporting the build, maintenance, data analysis, and ongoing enhancements of Medtronic’s HR Portal. Join a team of innovative professionals who work to support a positive HR experience for our employees across the globe. As a successful Associate Content Management Specialist, you are end-user focused and creative every single day. Medtronic’s HR On Demand Employee Experience team is focused on creating a frictionless on-demand experience for our employees. Our HR Portal and HR Virtual Assistant delivers HR information to our 90,000+ employees on demand. We’re continuously improving our content and enhancing the technology to deliver the best experience possible. We’re a team who takes great pride in our world-class engagement, innovation, and inclusion scores and we know that with our dedicated and passionate team we can solve any challenge together. This role follows Medtronic’s hybrid work model where you will work two days per week on-site and three days from a remote location. **_Come for a job, stay for a career!_** **A Day in The Life Of:** Responsibilities may include the following and other duties may be assigned. + Engages with Medtronic customers, partners, employees, thought leaders and other stakeholders as appropriate to produce content. + Utilises various sources of data and analyses information to assess and improve content relevance in key audiences. + Partners with HR Portal team members to create and update content. + Supports the build and maintenance of our team’s HR systems and processes to meet team and internal customer needs and expectations. + Executes business process improvements which includes overseeing feedback on the HR Portal, analysing metrics, monitoring search, and making business recommendations to improve the employee’s experience. + Supports and executes knowledge base data integrity processes to ensure content is regularly reviewed, accurate, and useful: this includes but is not limited overseeing naming conversations, formatting, hyperlinking, back-end system data. + Resolves cases escalated to our team (2 – HR Customer Experience). + Move with speed and decisiveness while still fostering belonging across key stakeholder groups. **Key Skills & Experience** **MUST HAVE: MINIMUM REQUIREMENTS:** + Bachelor's degree in a relevant discipline. **NICE TO HAVE:** + Medtronic HR experience and process knowledge desired. + Experience in ServiceNow. + Competent in working on cross-functional projects. + Research and data analysis experience. + Ability to partner with a team of individuals and drive a project to successful completion. + Highly organised, maintains rigor of process, and holds task owners accountable. + Proven success in contributing to a team-oriented environment. + Strong computer skills (Microsoft Word, Excel, PowerPoint, Visio, etc.). + Competent in written and oral communication, particularly in English. + Competent creating presentations, giving status updates, and facilitating cross-functional and cross-site meetings. + HTML experience. **Medtronic offer a competitive salary and flexible Benefits Package** **\#IJ** **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will… + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com