**We are transforming patient experience in clinical studies!** IQVIA is a leading provider of scientific services spanning clinical trials, real world evidence, consulting, and technology. Our Patient Centered Solutions - Implementation (PCS-I) team addresses critical industry gaps in electronic Clinical Outcome Assessment (eCOA) implementation to encourage widespread adoption and success. Our eCOA subject matter experts partner with Sponsors and eCOA vendors to implement proactive science-based eCOA strategies to ensure success in collection of COA endpoints in clinical trials and improved patient experience. We are a critical part of the broader Patient Centered Solutions (PCS) portfolio that leads the industry in the breadth and depth of COA and patient reported outcome (PRO) knowledge. The PCS-I team works closely with a diverse group of colleagues with scientific, behavioral, and technology expertise to drive innovation in the areas of study retention, endpoint compliance, and patient experience to advance the strategic priorities of life science companies. **Why join?** + Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient-centric + Become part of a recognized global leader in patient-focused research + Grow within an organization that encourages and invests into continuous professional and personal development + Shape your career by addressing challenging client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry **What will you do?** As an Associate Consultant you’ll be actively participating in end-to-end implementation of electronic COAs in clinical trials, adhering to protocol-specific, science-backed best practices, to improve compliance and data quality. Typically, you will have the opportunity to support a variety of projects with a balance of research and implementation. Your role will include: + Working with a team of subject matter experts to create high impact reports and deliverables, including User Acceptance Testing, end-user training, and monitoring of patient experience data, with help from experienced team leaders + Participation in projects or IQVIA initiatives to assist in the generation of insights and the development of reports for clients or executive leadership + Assisting with business development and proposals **Skills & Experience:** + Proven analytical, interpretative and problem-solving skills + Proven interest in patient-centered-related research and topics (e.g., Clinical Outcome Assessment, Patient-Reported Outcome, electronic implementation a plus) + Strong interpersonal and relationship building skills and an ability to build credibility with external and internal contacts + Good commercial awareness/business judgement and an interest in the healthcare / life sciences industry + Strong IT literacy e.g., Word, PowerPoint, Excel + Good time management and organizational skills + Attention to detail and ability to deliver high quality work within timeline + The desire to learn and commitment to a rapid development curve + Comfort/familiarity working in cross-cultural contexts **Our Ideal Candidate Will Have:** + An academic degree in a relevant field of studies (public health, psychology, health economics, healthcare technology, engineering, or similar). + At least 2 years of experience in consulting / research within the pharmaceutical, healthcare and/or related industry or a PhD in relevant field (see above) + Experience within pharma R&D, RWE/D, and/or patient digital technology + Passion to partner with patients and clinical sites throughout the drug development process to improve experience, data, and outcomes + Demonstrable analytical, interpretative, and problem-solving skills and the ability to learn quickly, adapt and apply new knowledge + Well-developed written and verbal communication skills including presentations, workshop facilitation, business and report writing + Strong capability in juggling priorities so that deadlines are met while retaining consistently high-quality outcomes + Avid interest in healthcare and life sciences industries, adaptability and ability to learn quickly within a fast-paced environment + Flexibility in working hours to support a global team and interface with clients world-wide **Important:** + Please submit your CV in English + Please note this role is not open to visa sponsorship now or in the future IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com . At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled