Ottawa, Canada
9 days ago
Associate Clinical Representative - Spine, CMF & Enabling Technologies - Ottawa
Work Flexibility: Field-based

What you will do:  

As an Associate Clinical Representative, you will work directly with Senior sales representative for Spine, CMF and Enabling Technology to coordinate daily surgical case volume coverage, instrumentation needs and after-hour call support for end users.  Associate Clinical Representative will assist with in-servicing, product demonstration and surgery support for all Spine, CMF and Enabling Technology products being utilized within their territory. This will include handling of all customer questions and requests as and providing detailed information on the technical features and proper use of Stryker instruments and implants. This individual will serve as a contributing member of the local Spine, CMF and Enabling Technologies team, while championing Stryker’s Mission and Values. 

Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation 

Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance 

Will assist with the arrangement, delivery and confirmation of Stryker products that are used in surgical cases across multiple hospital sites and specialties as per guidance from Senior Sales Representative 

Educates and informs doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker Products 

Must be service orientated, a good communicator, professional, possess good relationship building skills, and be good with prioritization and time management 

Keeps senior sales representative and sales management informed of surgical volume trends or changes and competitive activity on a regular basis 

Solves product problems for customers in an expeditious fashion 

Has authority to recommend and initiate preventative and correction action with regard to product non-conformances and quality system activities 

Must be able to travel (ground and air) to support territory responsibilities as well as company-related duties and obligations 

Must be available for after-hours operating room support as communicated by customers 

 

What You Need   

Required: 

University Degree   

Human anatomy courses or training 

 

Preferred: 

University Degree in Science, or Kinesiology, or Biomedical Engineering, or health related discipline  

2+ years in an outside sales role, dental sales, or operating room experience 

 

Additional Information   

Must be available for after-hours operating room support as communicated by customers 

Must be able to travel (ground and air) to support territory responsibilities as well as company-related duties and obligations. 

Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered 

Travel Percentage: 20%

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