What you will do:
As an Associate Clinical Representative, you will work directly with Senior sales representative for Spine, CMF and Enabling Technology to coordinate daily surgical case volume coverage, instrumentation needs and after-hour call support for end users. Associate Clinical Representative will assist with in-servicing, product demonstration and surgery support for all Spine, CMF and Enabling Technology products being utilized within their territory. This will include handling of all customer questions and requests as and providing detailed information on the technical features and proper use of Stryker instruments and implants. This individual will serve as a contributing member of the local Spine, CMF and Enabling Technologies team, while championing Stryker’s Mission and Values.
Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperationResponsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and PerformanceAssist with the arrangement, delivery and confirmation of Stryker products that are used in surgical cases across multiple hospital sites and specialties as per guidance from Senior Sales RepresentativeEducate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker ProductsMust be service orientated, a good communicator, professional, possess good relationship building skills, and be good with prioritization and time managementKeep senior sales representative and sales management informed of surgical volume trends or changes and competitive activity on a regular basisSolves product problems for customers in an expeditious fashionHas authority to recommend and initiate preventative and correction action with regard to product non-conformances and quality system activitiesWhat You Need
Required:
University Degree in Science, or Kinesiology, or Biomedical Engineering or health related discipline preferredHuman anatomy courses or trainingPreferred:
2+ years in an outside sales role, dental sales or operating room experienceAdditional Information
Must be available for after-hours operating room support as communicated by customersMust be able to travel (ground and air) to support territory responsibilities as well as company-related duties and obligationsMust have a valid driver's licenseInternal applicants with an equivalent combination of education, experience and performance over time at Stryker will be consideredTravel Percentage: 20%