Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Key Responsibilities:

The Associate Analyst – Payroll Operations plays a critical role in ensuring the accurate processing and recording of the company’s payroll while delivering timely and precise financial information. This position involves active participation in daily payroll operations within the PeopleSoft HMRS system, including processing, coordinating, and approving various payroll functions. By leveraging leadership skills, the Associate Analyst drives efficiency, achieves operational objectives, and ensures all payroll functions meet audit requirements. Collaborating cross-functionally within the department and across the company, the Associate Analyst focuses on process improvements, automation, and adherence to payroll guidelines for all work groups. Additionally, they manage multiple special projects, maintain accountability for their work, and support the Payroll Management team in fostering a collaborative and successful team environment.

Analyze and approve/coordinate multiple payroll processes for all pay groups within the assigned timelineUse critical thinking skills to perform an exploratory analysis on multiple payroll processes to identify and proactively resolve problemsRun queries and analyze data for multiple payroll processes, using pivot tables and v-lookups when applicableSubmit changes/adjustments based on outcome of analysisTake action to resolve problems found within payroll, benefits, deductions, and tax data. If needed, escalate to the appropriate stakeholders for approvals and/or discussion to resolve the issueResearch and provide resolution on payroll issues while working cross-functionally within the department and across the companyPlan and develop timelines, as well as address issues and identify solutions for various payroll processesUnderstand and apply applicable labor contracts for various work groupsUnderstand and research data from multiple systems and how they interface with PeopleSoft and the employee’s paycheck. Analyze all transactions from the various systemsProcess Help Hub tickets and handle incoming phone call inquiries/issues from employeesManage, train, and handle other payroll related projects as assigned

Note: This position provides a hybrid work arrangement based with in-office requirements 50% of the time in Houston, TX. This role will travel up to 5% of the time.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Key Responsibilities:

The Associate Analyst – Payroll Operations plays a critical role in ensuring the accurate processing and recording of the company’s payroll while delivering timely and precise financial information. This position involves active participation in daily payroll operations within the PeopleSoft HMRS system, including processing, coordinating, and approving various payroll functions. By leveraging leadership skills, the Associate Analyst drives efficiency, achieves operational objectives, and ensures all payroll functions meet audit requirements. Collaborating cross-functionally within the department and across the company, the Associate Analyst focuses on process improvements, automation, and adherence to payroll guidelines for all work groups. Additionally, they manage multiple special projects, maintain accountability for their work, and support the Payroll Management team in fostering a collaborative and successful team environment.

Analyze and approve/coordinate multiple payroll processes for all pay groups within the assigned timelineUse critical thinking skills to perform an exploratory analysis on multiple payroll processes to identify and proactively resolve problemsRun queries and analyze data for multiple payroll processes, using pivot tables and v-lookups when applicableSubmit changes/adjustments based on outcome of analysisTake action to resolve problems found within payroll, benefits, deductions, and tax data. If needed, escalate to the appropriate stakeholders for approvals and/or discussion to resolve the issueResearch and provide resolution on payroll issues while working cross-functionally within the department and across the companyPlan and develop timelines, as well as address issues and identify solutions for various payroll processesUnderstand and apply applicable labor contracts for various work groupsUnderstand and research data from multiple systems and how they interface with PeopleSoft and the employee’s paycheck. Analyze all transactions from the various systemsProcess Help Hub tickets and handle incoming phone call inquiries/issues from employeesManage, train, and handle other payroll related projects as assigned

Note: This position provides a hybrid work arrangement based with in-office requirements 50% of the time in Houston, TX. This role will travel up to 5% of the time.

What’s needed to succeed (Minimum Qualifications):High school diploma or equivalent2-3 years payroll, accounting, or relevant finance experienceProficiency with Microsoft Office products, particularly Excel (VLOOKUPS, Pivot Tables, etc.)Strong verbal/written communications skillsStrong analytical and problem-solving skillsStrong organizational skills; ability to handle multiple projects with a high degree of accuracy; high attention to detailStrong leadership and interpersonal skills; team playerAbility to manage time and follow through, with high level of initiativeAbility to maintain confidentiality in all aspects of the jobAbility to drive process improvements on a departmental basisAbility to work under pressure and handle stressful situations in a professional manner, including meeting deadlinesAbility to work independently and with minimal supervisionMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Bachelors degree or 4 years of relevant work experience in FinanceMulti-state payroll knowledgeExtensive working knowledge of payroll processing

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

What’s needed to succeed (Minimum Qualifications):High school diploma or equivalent2-3 years payroll, accounting, or relevant finance experienceProficiency with Microsoft Office products, particularly Excel (VLOOKUPS, Pivot Tables, etc.)Strong verbal/written communications skillsStrong analytical and problem-solving skillsStrong organizational skills; ability to handle multiple projects with a high degree of accuracy; high attention to detailStrong leadership and interpersonal skills; team playerAbility to manage time and follow through, with high level of initiativeAbility to maintain confidentiality in all aspects of the jobAbility to drive process improvements on a departmental basisAbility to work under pressure and handle stressful situations in a professional manner, including meeting deadlinesAbility to work independently and with minimal supervisionMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Bachelors degree or 4 years of relevant work experience in FinanceMulti-state payroll knowledgeExtensive working knowledge of payroll processing

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.