We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
BUSINESS UNIT DESCRIPTION
We provide integrated capital markets products, investment banking advisory services, corporate lending and top-ranked research to corporate, government and institutional clients around the world. Our goal is to be the leading Capital Markets franchise in Canada and the lead relationship bank for key clients globally. Our objectives are aligned to CIBC’s bank-wide priorities to focus on our clients, innovate for the future and simplify our Bank.
The Client Servicing and Client Management Service team is a part of the Business Management team responsible for conducting Know Your Client (KYC) on new and existing clients, ensuring compliance with both local and Canada regulatory requirements and CIBC standards for Anti-Money Laundering (AML). The team provides advice to the Bank’s front office personnel around KYC requirements , financial crime issues liaise closely with the second line of defense Financial Crime Compliance team and understand the regulatory requirements with Legal and Compliance.
JOB PURPOSE
The Client Services and Client Management Service Associate / Analyst is a member of the Client Servicing and Client Management Service team responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
KEY ACCOUNTABILITIES
Conduct Customer Due Diligence (CDD) and Customer Screening to ensure full compliance of AML/ KYC related policies and regulatory requirements/ expectationsCoordinate and manage end-to-end CDD and onboarding processCommunicate effectively and efficiently with relevant internal and external parties to obtain and review all necessary KYC documents , and ensure all regulatory requirements have been metImplement AML standards and policies and apply for approval where there is deviation from requirements.Maintain high standard of excellence in handling customer queries in view of the stringent AML/ CDD and regulatory requirementsCollaborate and follow up with internal stakeholders to ensure timely completion of CDD reviewsKeep constant alert of business and compliance risks to ensure full compliance with the prevailing regulatory and internal requirements and ensure timely escalation of key risk/ issues to managementIdentify and execute process improvements, provide guidance and support on requirements and process to the business and internal stakeholdersProvide support for AML regulatory submissions, internal assessments and adhoc projectsKNOWLEDGE AND SKILLSUp to 5 years of prior relevant experience in AML/ATF in any jurisdictionProven knowledge in Asia Pacific and Canadian AML/ KYC regulations and principlesGood analytical, interpersonal and organization skillsHigh degree of accuracy and attention to detailHighly motivated and able to work independently with limited supervisionProficiency in Microsoft Excel, PowerPoint and WordFluent in English. Chinese language is a plus.Candidate with less experience will be considered as Analyst.What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.comYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permitJob Location
2 Queens Road CentralEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Relationship Management, Teamwork