**ABOUT HUB INTERNATIONAL:** HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. **WHAT WE OFFER YOU:** At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: + **Competitive salaries and benefits offerings** + **Medical/dental/vision insurance and voluntary insurance options** + **Health Savings Account funding** + **401k matching program** + **Company paid Life and Short-Term Disability Plans** + **Supplemental Life and Long-Term Disability Options** + **Comprehensive Wellness Program** + **Paid Parental Leave** + **Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off** + **Great work/life balance, because that’s important for all of us!** + **Focus on creating a meaningful environment through employee engagement events** + **The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!** + **Growth potential - HUB is constantly growing and so can your career!** + **A rewarding career that helps local businesses in the community** + **Strong community support and involvement through HUB Gives** **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + Works closely with Producer and other HUB personnel on all aspects of client service, marketing, and renewal on assigned personal lines and commercial lines accounts while adhering to HUB’s best practices and standard procedures. + Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate. + Prepares and implements all transactions, correspondence, documents, and internal processing for assigned accounts. + Manages, organizes, and conducts client meetings when necessary and appropriately documents conversations with clients and carrier representative. Ensures the quality and accuracy of data in all HUB computer systems and automated agency management systems and prepares reports for Management as required. + Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability. + Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval. + Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. + May also negotiate with underwriters and carriers. + Troubleshoots claims and billing issues. + Performs other duties and projects for the Eunice, LA office as assigned, such as greeting and assisting office visitors in a professional and friendly manner, using multi-line phone system to answer and route calls, and providing periodic backup to colleagues. **REQUIREMENTS:** + High school diploma or equivalent. + Two (2) or more years of insurance agency experience in personal lines and/or commercial lines customer service and marketing role(s). Brokerage experience is preferred. + Presently hold an active Property and Casualty insurance license in compliance with Louisiana continuing education requirements, or willingness to obtain this license within 60 days of hire. + Experience using Applied (EPIC) Agency Management system is preferred. + Excellent verbal and written communication skills. + Superior customer service and problem-solving skills with the ability to work in a team environment. + Proficiency with Microsoft Office Suite (Word, Excel, Outlook). + Detail-oriented self-starter. + Ability to work a regular, full-time work schedule at the Eunice, LA facility. + Significant skill in handling competing demands and projects. + Excellent organizational skills and ability to prioritize and delegate responsibility. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (https://hubinternational.jobs/e-verify/) We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.