Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. 
 

What We’re Looking For

Are you an experienced Commercial Insurance professional who thrives in a fast paced, client focused environment? If you’re detail oriented and passionate about delivering top tier service, this is your opportunity to become part of a team that values collaboration and client service.

Requirements

Insurance experience, preferably 2-5 years within a commercial capacityLevel 2 General Insurance LicenseRecognized industry certification preferred (CAIB, CIP, CRM, BCIT Risk Management)Works independently without supervisionSuperior client service, presentation and interpersonal skillsStrong attention to detail and accuracyWorks well in a fast paced, client-focused environmentIntermediate to advanced MS Office knowledge, with focus on Excel, PowerPoint, and WordStrong sense of urgency when handling accountsA people person, you work to provide superior client service while working collaboratively with your markets

A Day in the Life

Demonstrates strong technical insurance knowledge of coveragesDelivers exceptional customer experience to internal and external customers. Liaises with Client, Account Executive/Account Manager and MarketsFollows Hub Service GuidelinesDemonstrates commitment to teamwork by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts in support of marketing/broking efforts
Acts as primary Customer Service Contact in absence of Account Executive or Account ManagerResponds to customer requests directly (or indirectly from Account Executive or Account Manager), submitting information to appropriate insurance companies and binding coverage where appropriateParticipates in formal account reviews and Critical Path meetings; working diligently to provide value-added services for clients and follow up on action items required by Producer, Marketer or Servicer        Collect data from the client, create an expert submission in EPIC and a rate sheet to be presented, identify coverage gaps, negotiate suitable rates and coverages with company underwriters, present Account Executives/Account Managers with best programs, and bind coverage.Prepares proposals, customer correspondence, certificates, and invoicesPrepares cover notes on accounts marketedProcesses all documentation according to Hub workflowsCertificates of InsuranceCover notesSummaries and ProposalsNew Business, Renewals and EndorsementsPremium Finance contractsInvoicingAttaches all documentation into EPICclient instruction and bind ordersinstructions to marketing team and related informationAssists Account Executive/Account Manager with managing and collecting Account ReceivablesReviews and manages Account Reconciliation working with Accounting TeamCoaches and mentors new team membersReviews and prioritizes all assigned tasks daily including company mail, emails, abeyances/activitiesMaintains accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange, CSR24 and physical files as per agency standardsContinues professional development to enhance skills and abilitiesParticipates in training to obtain CE credits to maintain LicenseObtain License in other provinces or territories as required to service cleintsProtects HUB from E&OOther duties and responsibilities as assigned

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

Competitive compensation: Base salary + Industry leading commission structureCompany matching RRSP contributionsTuition financing and career-related training and developmentCustomizable flexible benefits options for you and your familyMental and physical wellness initiativesA positive, collaborative and team-oriented environmentOngoing personal and career development

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business We want you to be INNOVATIVE and open to sharing your ideas You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues. You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.