Who We Are
We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.
What We’re Looking For
We are seeking an experienced and service-oriented Commercial Insurance professional to join our team to help in managing an established core book of first-generation accounts, along with exciting new business opportunities - encompassing multi-national, cross-border and a wide variety of types of business and coverage lines. You will be working directly with the team that originated and continues to grow this book of business, meaning that you are the type of person who wants to work with people who like to work hard and strive for excellence.
Requirements
Insurance experience, preferably 3-5 years within a commercial capacityLevel 2 General Insurance LicenseRecognized industry certification preferred (CAIB, CIP, CRM, BCIT Risk Management)Works independently without supervisionExceptional written and verbal communication skillsSuperior client service, presentation and interpersonal skillsDemonstrated ability to explain and document sophisticated insurance coverage solutions clearly and professionallyStrong attention to detail and accuracyService-driven with a client-first mindsetIntermediate to advanced MS Office knowledge, with focus on Excel, PowerPoint, and WordStrong sense of urgency when handling accounts, highly organized, proactive, and capable of managing multiple prioritiesA people person, you work to provide superior client service while working collaboratively with your team and marketsA Day in the Life
Manage and service a portfolio of large commercial insurance accountsBuild and maintain strong, professional relationships with both clients and insurance marketsDemonstrates strong technical insurance knowledge of coverage, with an ability to provide clients with expert guidance on complex commercial insurance coverage and respond to sophisticated coverage inquiries.Delivers exceptional customer experience to internal and external customers. Liaises with Client, Account Executive/Account Manager and MarketsFollows Hub Service GuidelinesDemonstrates commitment to teamwork and collaboration by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts including support of marketing/broking effortsActs as primary Customer Service Contact in absence of Account Executive or Account ManagerResponds to customer requests directly (or indirectly from Account Executive or Account Manager), submitting information to appropriate insurance companies and binding coverage where appropriateParticipates in formal account reviews and Critical Path meetings; working diligently to provide value-added services for clients and follow up on action items required by Producer, Marketer or Servicer Collect data from the client, create an expert submission in EPIC and a rate sheet to be presented, identify coverage gaps, negotiate suitable rates and coverages with company underwriters, present Account Executives/Account Managers with best programs, and bind coverage.Prepares proposals, customer correspondence, certificates, and invoicesPrepares cover notes on accounts marketedProcesses all documentation according to Hub workflowsCertificates of InsuranceCover notesSummaries and ProposalsNew Business, Renewals and EndorsementsPremium Finance contractsInvoicingAttaches all documentation into EPICclient instruction and bind ordersinstructions to marketing team and related informationAssists Account Executive/Account Manager with managing and collecting Account ReceivablesReviews and manages Account Reconciliation working with Accounting TeamCoaches and mentors new team membersReviews and prioritizes all assigned tasks daily including company mail, emails, abeyances/activitiesMaintains accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange, CSR24 and physical files as per agency standardsContinues professional development to enhance skills and abilitiesParticipates in training to obtain CE credits to maintain LicenseObtain License in other provinces or territories as required to service clientsProtects HUB from E&OOther duties and responsibilities as assignedWhere This Can Take You
We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!
What We Offer
The expected salary range for this position is $60,000 to $90,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
Our Culture Starts with You
We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business We want you to be INNOVATIVE and open to sharing your ideas You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues. You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER You work with a high degree of INTEGRITY and ACCOUNTABILITYIf this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.