Job Title:

Associate, Sales Development - Bilingual

Job Description

The Associate Sales Representative, you will be responsible for identifying and engaging potential clients, managing inbound and outbound communication channels, and supporting the sales pipeline from initial outreach to conversion. You will collaborate closely with the sales and marketing teams to generate qualified leads, maintain accurate records, and ensure a consistent, customer-focused approach that drives business growth and client satisfaction.

What You Have

3+ years of relevant customer-facing experience in sales or customer service, ideally in the tech or advertising sector.Be fluent both in Spanish and English (C1, advance level)Experience in a new business development or customer acquisition environment.Proven ability to identify high-potential opportunities and grow customer relationships over time.Marketing knowledge gained through professional or educational experience.Strong communication skills—both verbal and written—with the ability to convey complex concepts clearly.Creative thinking and adaptability in tailoring messages for different audiences.Ambition, confidence, and a proactive, goal-driven mindset.Excellent time-management and organizational abilities.Comfort working in a fast-paced, evolving environment.Proficiency with CRM tools such as Salesforce and virtual communication platforms like Zoom.Ability to influence others, drive urgency, and collaborate effectively in team settings.

What You Will Do

Apply a customer-first approach to understand client needs and deliver value-driven solutions.Manage high-volume inbound and outbound communication through phone, email, video, and social media outreach.Identify relevant points of contact and develop outreach strategies using sales tools and research methods.Prioritize workload and ensure sales targets are consistently met.Maintain adherence to service-level agreements (SLAs) and mandatory sales cadences.Actively manage the sales pipeline, tracking all prospects and customer interactions in the CRM.Gather and analyze customer insights to optimize the sales process.Review performance metrics regularly to meet and exceed goals.Communicate key updates and customer successes with management concisely.Collaborate with peers to promote best practices and continuous improvement.

Location:

Costa Rica- Barreal de Heredia

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

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