This role will join a team of Santander employees engaged in the analysis and maintenance of Santander internal control standards for customer due diligence and ongoing client servicing. Assisting with customer onboarding and periodic KYC refresh, the individual will work with other members of the Bank in the collection of necessary client information, and will review the same for fulfilment of customer due diligence requirements of Santander, and any applicable local regulations.
Key Responsibilities
Coordinate with front office colleagues, local/ global CDD team and clients in the collection and review of necessary information for customer due diligence purposes.
Review customer due diligence and its related tasks.
Track and monitor onboarding and periodic refresh progress and assist with the provision of periodic management information.
Support data management tasks including account creation, maintenance and offboarding in the bank’s various operating systems.
Appropriate and confidential handling of client data and information.
Contribute ideas and participation to further improve and streamline the client lifecycle processes.
Requirements
Bachelor’s degree holder
5 to 7 years of relevant KYC experience in client on-boarding/client data maintenance in corporate banking
Demonstrated knowledge on regulatory KYC and AML requirements
Strong operational and control experience gained in Corporate Banking environment preferred
Excellent interpersonal and communication skills
Strong teamwork mindset for daily cooperation and issue resolution
Fluent in spoken and written English, Mandarin, Cantonese