Responsibilities

Manage learner assignments on our OnPoint platform based LMS across assigned customers.  This includes management of resources, systems, and processes (SOPs/work instructions): Create and deploy of training journey and aligned content to specific audiences while ensuring content compliance and firewalls are maintainedEnsure employee training compliance through monitoring, reporting and communication of LMS resultsMaintain and audit training resources within the LMS for updating and expirationProvide compliance and regulatory reports on training to external customers and internal stakeholdersTriage and troubleshoot system and user issues associated with talent onboarding and trainingManage Field Manager and Project Level Dashboards and associated reporting for projectsSupport training programs using eLearning creation tools as needed

 

Qualifications:

Bachelor’s degree and 4+ years in training and/or operations; or equivalent combination of education, training, and experienceExperience with systems training and/or LMS management preferredExperience operating with customer and/or internal cross-functional teams preferredStrong software and computer skills, Smartsheet, and MS Office applications (Proficient in PowerPoint, Teams, Word, Excel) preferredExperience in delivery of eLearning and virtual training programs preferred 

 

Required knowledge, skills, and abilities:

Excellent interpersonal, project management, organizational and leadership skillsStrong foundation in virtual engagement platforms (e.g. MS Teams & Zoom)Excellent verbal and written communication skillsExcellent presentation/facilitation skills (virtual and live)Excellent problem solving and critical thinking skillsProactive and positive approach to providing solutionsAbility to operate independently and to make informed decisionsFollow direction and demonstrate a strong attention to detailHigh degree of discretion and confidentialityAbility to work within a matrix team environmentAbility to establish and maintain effective working relationships with coworkers, managers, and clientsWilling to work in a night shiftAmenable to work in Mckinley, Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.