Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate within the Discoverability and Shopping Experiences team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product development Partner within an Agile Product team to maintain a robust backlog and ensure successful end-to-end delivery of initiativesRefine Epics into executable Stories, detailing requirements and acceptance criteria for engineering teams to deliver business value in each releaseAnalyze and verify business requirements for completeness and consistency, and research existing capabilities to leverage or supplement with new testable requirementsCollaborate with Digital Customer Experience partners to deliver content aligned with wireframes and approvals, and drive timely delivery by meeting sprint and release goalsParticipate in technical desk checks and User Acceptance Testing, prioritizing and resolving critical defects, and validating implemented features post-production.Engage in recurring Agile ceremonies, including daily standups, refinement sessions, desk checks, PO sign-offs, defect reviews, sprint reviews, and retrospectives
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain areaProficient knowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionBuild knowledge in data analytics and data literacy to support informed decision-makingTranslate business requirements into clear, actionable technical requirements and communicate effectively with stakeholdersLead cross-functional teams to execute projects successfully, managing tight timelines and adapting in dynamic environmentsSynthesize complex information to make quick decisions, take calculated risks, and iterate approaches as neededPrioritize projects based on business needs and industry trends, demonstrating commitment and self-motivation in a start-up settingUtilize Microsoft Office and JIRA, and apply experience from financial services, retail banking, digital payments, and online/mobile platforms
Preferred qualifications, capabilities, and skills
Apply experience with API-based designs, microservices, web services, and responsive web design principlesRead and interpret React JS code and API service definitions to understand system behavior and integration pointsUtilize Adobe Experience Manager, and Figma to support project management and design collaborationDemonstrate understanding of Quality Assurance best practices and various testing types