Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Processing - CENTRAL PRODUCTION SUPPORT TKH.

Principal responsibilities:

Collaborate with transformation, business and IT to deliver strategic new workflow systems and automation for all markets in GSC China, e.g. Connecto, PAD automation, etc. To manage the change implementation activities including business readiness assessment, implementation and post implementation review effectively.Bridge business, risk stewards, other ops teams and external parties (e.g. government officer) for related CI project initiatives.Support reengineering of processes, where process is one of the many parts of the change, and provide SME input on process design, by considering efficiency, risk, and cost.Host regular governance meetings with in-country stakeholders and keep track on agreed follow-up actions.Support market's strategic changes and lead local implementation with presence in flagship programms.Robustly apply risk management disciplines and controls in operations to support business growths and changes. Continually reassess the operational risks inherent in the business taking account of changing economic or market conditions, legal and regulatory requirements, and the impact of new technology. Identify and define issues or problems in the existing process with possible solutions to mitigate operational risks.Build the ‘change’ culture in team to keep challenging as-is and dig out opportunities to improve process efficiency and customer experience via global program such as Know Your Process.Manage capacity effectively to ensure Service Level Agreement met with resources within Financial Rolling Plan.Track financial performance of Wholesale Client and Account Servicing in GSC China including financial budget plan, manpower plan, sustainable saves, etc.Ensure timely completion of reviews/excerises, e.g. working procedures, service level agreement, BCP, etc..