Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through Business Banking, our international network offers comprehensive support and services to small and medium-sized businesses. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of relationship managers and product specialists provides a range of end-to-end solutions designed to help businesses reach their potential.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President Customer Engagement and Support.

Principal Responsibilities

In this role you will

Boost HSBC Business Go (BG) platform traffic by preparing, publishing and maintaining articles / content relevant to and of interest to SMEs. Coordinate with internal external stakeholders as appropriateSupport planning and implementation of on-page Search Engine Optimisation (SEO) strategies, including content optimisation, meta tags, and headings etc. to improve search engine ranking of platform contentPrepare articles and content to support commercialisation and adoption of the Bank’s products services, including connected banking capabilitiesReview and, if necessary, edit articles submitted by connected banking partners and members to ensure the content are in line with HSBC’s and BG platform content policyTrack BG platform usage performanceProvide administrative support to Business Banking Strategic Growth and Digital Channel team and cover other Business Banking team on need basis