Assistant Vice President, Business Support Manager, APAC GB & GM AML Ops Singapore, Singapore **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Singapore/Officer--Business-Support-Lead--Global-Banking-and-Markets-AML-Operations\_25033027) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Your background** + Bachelor’s Degree in Business Administration, Management, Finance or related field + Minimum of 5 years experience in a banking environment, preferably experience in business management/COO or support roles + Strong executor with proven ability to independently manage recurring business management tasks (e.g., headcount tracking, data reporting, governance routines), ad-hoc projects & initiatives + Systematic and organized, with a structured approach to both execution and thought process; able to manage multiple priorities without losing accuracy or attention to detail + Hands-on mindset to dive data, processes, issues to uncover root cases and drive actionable solutions + Proficient in Microsoft Office (Word/Excel/PowerPoint/Visio), experience with reporting/visualization tools (e.g., Tableau, PowerBI, Alteryx) is an advantage + Excels in both written and verbal communication and can confidently present findings and recommendations + Skilled in stakeholder engagement; able to navigate matrix organizations, influence outcomes, and build effective partnerships across functions and geographies + Demonstrated ability to manage confidential and sensitive information with discretion and confidentiality **What you can expect** The APAC Global Banking & Markets Anti-Money Laundering Operations (APAC GB & GM AML Ops) organization is a central control function which governs, facilitates, and oversees the APAC end-to-end AML program across all GB and GM businesses and jurisdictions through implementation of processes and controls to effectively manage AML and economic sanctions risks. The team performs AML Know-Your-Client/Client Due Diligence (KYC/CDD) and covers Onboarding & Refresh (periodic review) as its core activity. The team also covers internal/external Audits, implementation of AML Law, Rules & Regulation and Remediation. We are currently seeking a Business Support Lead to join the APAC GB & GM AML Ops. You will be collaborating with cross-functional teams and engaging stakeholders at various levels. The multi-faceted role will enable you to draw upon the knowledge of experienced individuals from a diverse range of backgrounds, to enhance your skillset and your ability to deliver value in your role. **What you will do** + Manage core business administration routines including headcount tracking, hiring status, maintain organization charts, BCP and workspace management across APAC locations + Coordinate the employee engagement (EE) program – plan, execute and deliver EE events/activities/initiatives in collaboration with cross-functional partners + Develop and prepare high-quality presentations and reporting packs for use bythe APAC AML Executive to present at senior leadership forums, while ensuring accuracy and timeliness + Contribute to initiatives relating to organization efficiency, operating model, capacity planning and strategy + Support outsourcing governance requirements, including oversight of deliverables, documentation and participation in governance routines + Execute ad-hoc projects and business initiatives, managing multiple priorities and deliverables + Comfortable working in an environment of evolving scope and priorities; adaptable, resilient, and solutions-drive + Build and maintain strong working relationships within a matrixed organization, engaging stakeholders across other lines of business regionally and Global (HQ) to deliver on objectives + Late evening calls can be expected with HQ team as required Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.