Insight Global is hiring an Assistant Technical Service Engineer for a client within the Semiconductor industry. This work will include but not limited to, installation and commissioning, troubleshooting / field rectification, service technical support and customer service.

Responsibilities:

· Assess and repair electrical or IT communication failures

· Support installation, commissioning activities, and field troubleshooting

· To train customers and new hire engineers the proper installation and field troubleshooting

· Provide service report on assigned task and daily repot for management

· To attend required safety training both internal and external prior to field entry

· Ensure and comply with healthy and safe work procedure. Monitor field service works comply with company/customer site policies & procedures.

· Communicate with customers about work time, fault repairs, and downtime, working to minimize customer wait time and maximize solution efficiency

· Maintain a good working relationship with clients, third-party contractors, and parts vendors

· Support Country manager in product sales

· All other ad-hoc duties assigned

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .