Position Summary
The Assistant Starbucks Manager supports the Starbucks Manager in overseeing daily in‑store café operations, partner supervision, food safety compliance, and customer service execution. This role helps ensure brand standards are met while driving sales, controlling costs, and delivering an exceptional Starbucks experience.
Key Responsibilities
Assist with daily Starbucks operations, including beverage production, food preparation, and customer service
Support supervision, training, and development of Starbucks partners to meet service, quality, and productivity standards
Ensure compliance with Starbucks brand standards, food safety, sanitation, and temperature control requirements
Assist with ordering, inventory management, and product availability
Help control shrink and waste through proper rotation, dating, and production practices
Execute promotional programs, seasonal launches, and merchandising standards
Maintain clean, organized café areas, storage rooms, and equipment
Support scheduling, task delegation, and coverage to meet operational needs
Provide excellent customer service and resolve customer concerns professionally
Monitor product quality, beverage consistency, and presentation
Communicate café performance, staffing needs, and operational issues to store leadership
Uphold safety standards and participate in store‑wide safety and loss prevention initiatives
Qualifications
Previous Starbucks, café, or food service experience required
Prior leadership, lead, or supervisory experience preferred
Knowledge of food safety, sanitation, and beverage preparation standards
Strong customer service, communication, and team‑building skills
Ability to work in a fast‑paced food service environment
Ability to lift up to 50 pounds and stand for extended periods
Ability to operate café equipment safely
Flexibility to work varying shifts, including early mornings, nights, weekends, and holidays
Core Competencies
Customer service excellence
Brand and quality standards execution
Team leadership and accountability
Food safety and compliance
Operational efficiency