Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Ford Greeley, a Ken Garff Automotive Dealership, is currently looking for a talented Assistant Service Manager that aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

Great culture and real career growthCompetitive compensation package from $8K to $10K per monthOpportunity to work with one of the largest family-owned group of dealershipsPaid Time Off and 401k with Company matchMedical, Dental, Vision, Short and Long-term disability, AD&D and Life InsuranceYear-end bonus program for all employees (Garff Giveback)Employee discounts on Vehicle Purchase, Parts, Service and More!

Here's what you'll be doing:

Assist in forecasting and meeting goals and objectives for the departmentEstablish and maintain harmony and teamwork with all other departmentsAssists in preparing and administering an annual operating budget for the service departmentUnderstand, keep abreast of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etcAbility to manage 5-10 employees in the Service DepartmentCarry out management responsibilities in accordance with the Company’s policies and applicable lawsAssists in hiring, training, motivating, counseling, and monitoring the performance of all service department staffAssists in directing and scheduling the activities of all department employees and monitor payroll recordsProvide technical assistance to employees as neededParticipates in meetings with department employees and attend other Company/Management meetingsAssists in establishing and maintaining good working relationships with customers to encourage repeat and referral businessServes as a liaison with factory representativesHandles customer complaints and maintain high customer satisfaction standardsBreaks down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances and quality-check completed jobsKeeps abreast of new equipment and tools available and recommend purchasesEnsures that the work areas and customer waiting area are kept clean and invitingAssists in performance of the department using: Daily Operating Control, efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecastsMaintains reporting systems required by general management and the factoryMonitors repair order trends, such as number of repair orders completed, number of items per repair order, dollar sales per repair order, dollar sales per Service Advisor, etc.Ensures that customers' service files are up-to-date and are readily available for reference.Monitors the location and care of shop toolsCollects accounts receivable for service workFollows up on parts department orders to ensure parts availability

Here’s what you’ll need:

5 or more years working in a Service Department, prior dealership experience highly preferred2 or more years of proven experience leading/supervising/managing a high performing teamStrong communication skills, written and verbalMust be able to provide references upon requestMust be 18 years or older and be authorized to work in the U.SHigh School diploma or equivalent, college degree preferredValid in-state driver's license

We are an Equal Opportunity Employer

((  We Hear You  ))