Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Sales Quality Manager - IWPB BRR UTILITY HBCN SQ.

Principal responsibilities

Managing the day-to-day activities, including case review, MI, reporting and collaborating with SQ onshore team by ensuring that priority are addressed and ensuring the relevant training and support is provided.

Communicating relevant information to key stakeholders locally.

Identifying issues and risks and escalating those appropriately.

Managing and enhancing relationships with appropriate internal contacts to ensure that best practice, issues, concerns and learning points are shared and fed back to appropriate parties.

Identifying opportunities to continuously improve the service provided, referring to senior management where appropriate.

Other activities assigned by line manager.