JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

Join JLL's Property & Asset Management team as an Assistant Property Manager, supporting the delivery of exceptional customer service and day-to-day commercial operations across two premier Melbourne CBD properties: 440 Collins Street and 459 Little Collins Street.

This fixed-term (6-months), part-time (3-days per week) role offers an excellent opportunity to develop your property management career whilst working closely with experienced General Manager, Engineering Manager, and Finance Manager professionals in a collaborative team environment.

An overview of the role:  

Customer Service & Tenant Relations

·       Serve as the primary point of contact for tenant enquiries across both properties

·       Support tenant communication through building portals and email notices

·       Coordinate tenant events and community engagement activities

·       Conduct regular tenant check-ins and assist with Customer Retention Plans

·       Support Annual Customer Survey delivery and action plan implementation

Commercial Operations

·       Assist with lease administration, rent roll management, and invoicing verification

·       Support monthly debt management and coordinate licence agreements

·       Help prepare quarterly reports and budget variance analysis

·       Collaborate on tenant service requests and capital expenditure tracking

Financial Administration

·       Process and verify supplier invoices for accuracy and authorisation

·       Maintain vendor records and coordinate three-way matching processes

·       Assist with month-end accruals and expense allocations

·       Support budget monitoring activities

General Administration

·       Maintain accurate records in property management systems (MRI, Prism)

·       Assist with tender processes and contractor coordination

·       Support compliance documentation and prepare meeting materials

Sound like you?  This is what we’re looking for: 

·       2-3 years' experience in commercial, industrial, or retail property management

·       Victorian Agents Representative Licence (or willingness to obtain)

·       Strong computer skills (MS Word, Excel, Outlook) and property management system experience (MRI preferred)

·       Excellent written and verbal communication skills

·       Strong attention to detail and accuracy in financial processing

·       Customer service excellence mindset with exceptional interpersonal skills

·       Tertiary qualifications in business, property, or related discipline

·       Understanding of Melbourne commercial property market and lease structures

·       Experience with accounts payable processes

·       Ability to prioritise work and manage multiple tasks across multiple properties

·       Strong organisational abilities and proactive problem-solving approach

·       Collaborative team player with flexibility to adapt to changing priorities

·       Professional presentation and stakeholder engagement abilities

Benefits:

·       Great employee discounts off fitness, wellbeing & other renowned bands

·       18 weeks paid maternity leave

·       Private Health Insurance Discounts

·       Active Social Club

·       Employee assistant program

·       Novated Lease for EV cars

·       Paid time off for volunteer work

·       Career Opportunities with Australia's #1 Commercial Real Estate firm

·       Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ483275

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.