General Summary:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities: 

Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.Obtains and verifies insurance authorizations/pre-certification. Completes medical record release requests and schedules/confirms patient appointments.Enters, reviews and submits charges for patient procedures and services daily.Collects co-payments and reconciles all daily reports and deposits for accuracy Provides general office and clerical support to assigned area. 

EDUCATION REQUIREMENTS:

High School diploma or GED equivalency OR 1 year of applicable cumulative job specific experience required. 

 Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

 

 

Preferred Quialifactions:

 

Previous insurance verification experience.  Cardiology office and testing experience with the ability to understand basic medical terminology. Ability to cross-train with phone scheduling. Additional Information Organization: Henry Ford Genesys Ambulatory Health Services Department: GHI Cardio Henry Ford Health Location: Henry Ford Genesys Ambulatory Health Services  Shift: Day Job Union Code: Not Applicable