Work whereevery momentmattersEvery day over Hartford HealthCare colleagues cometo work with one thing in common Pride in what we do knowing every momentmatters here We invite you to become part of Connecticutrsquos most comprehensivehealthcare networkThe Emergency Department at Hartford Hospital is responsiblefor treating a wide variety of patients from basic ailments to the mostcomplex traumas at our Level I Trauma Center This unit has some the highestacuity in the region requiring our nurses to think and act quickly to meet thevarying needs of our patients Comprised of beds the unit is subdividedinto different pods including the Purple Pod for Behavioral Health patientsand Red Pod for the most severe cases We are also a primary stroke and cardiaccenter Successful healthcare providers on this unit are highly skilled agileand resilient with the ability to work together to make sure we have a safeenvironment and provide the highest level of satisfaction to our staff andpatientsJob SummarySupervises a large work group to ensure that a high qualitycost effective product or service is delivered in support of the hospitalsstrategic plan Performs within the departmentrsquos goals and objectivesMaintains effective positive customer service relationships by responding tocustomer needs resolving conflicts and educating employees on customerservice Effectively and continually communicates with the staff managementand customers to facilitate the flow of information necessary to the success ofthe employees and the work groupWork whereevery momentmattersEvery day over Hartford HealthCare colleagues cometo work with one thing in common Pride in what we do knowing every momentmatters here We invite you to become part of Connecticutrsquos most comprehensivehealthcare networkThe Emergency Department at Hartford Hospital is responsiblefor treating a wide variety of patients from basic ailments to the mostcomplex traumas at our Level I Trauma Center This unit has some the highestacuity in the region requiring our nurses to think and act quickly to meet thevarying needs of our patients Comprised of beds the unit is subdividedinto different pods including the Purple Pod for Behavioral Health patientsand Red Pod for the most severe cases We are also a primary stroke and cardiaccenter Successful healthcare providers on this unit are highly skilled agileand resilient with the ability to work together to make sure we have a safeenvironment and provide the highest level of satisfaction to our staff andpatientsJob SummarySupervises a large work group to ensure that a high qualitycost effective product or service is delivered in support of the hospitalsstrategic plan Performs within the departmentrsquos goals and objectivesMaintains effective positive customer service relationships by responding tocustomer needs resolving conflicts and educating employees on customerservice Effectively and continually communicates with the staff managementand customers to facilitate the flow of information necessary to the success ofthe employees and the work groupBachelorrsquos Degree andor appropriate certification requiredACLS PALS TNCC and CEN preferredAt least years of Emergency Department RN experience years of experience leading employees in an emergency care settingStrong communications skills required both written verbal and public speakingteachingWe take great care ofcareersWith locations around the state Hartford HealthCare offers excitingopportunities for career development and growth Here you are part of anorganization on the cutting edge ndash helping to bring new technologiesbreakthrough treatments and community education to countless men women andchildren We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balanceEvery moment matters And this isyour momentBachelorrsquos Degree andor appropriate certification requiredACLS PALS TNCC and CEN preferredAt least years of Emergency Department RN experience years of experience leading employees in an emergency care settingStrong communications skills required both written verbal and public speakingteachingWe take great care ofcareersWith locations around the state Hartford HealthCare offers excitingopportunities for career development and growth Here you are part of anorganization on the cutting edge ndash helping to bring new technologiesbreakthrough treatments and community education to countless men women andchildren We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balanceEvery moment matters And this isyour moment