Job Summary We are looking for an experienced process improvement professional who can identify, analyze, and resolve recurring production issues in our legacy product. The ideal candidate will implement data-driven methodologies including Six Sigma principles to reduce defects, optimize processes, and improve overall product reliability and customer satisfaction.
Job Summary:
We are looking for an experienced process improvement professional who can identify, analyze, and resolve recurring production issues in our legacy product. The ideal candidate will implement data-driven methodologies including Six Sigma principles to reduce defects, optimize processes, and improve overall product reliability and customer satisfaction.
Key Responsibilities
● Lead DMAIC (Define, Measure, Analyze, Improve, Control) projects to systematically eliminate defects in production processes
● Participate in and support SEPG (Software Engineering Process Group) initiatives to improve organizational process capabilities
● Implement and maintain CMM (Capability Maturity Model) practices and support process maturity assessments
● Perform statistical analysis to identify patterns, trends, and root causes of production issues
● Develop and implement process improvement strategies based on statistical evidence
● Create and maintain process capability metrics and control charts to track performance improvements
● Conduct Failure Mode and Effects Analysis (FMEA) to proactively identify potential failure points
● Facilitate Kaizen events and process improvement workshops with cross-functional teams
● Implement Statistical Process Control (SPC) methods to maintain process stability
● Design experiments (DOE) to optimize process parameters and reduce variability
● Develop control plans to sustain improvements and prevent regression
● Train and mentor team members on process improvement tools and methodologies
● Collaborate with engineering and operations teams to implement process changes Qualifications
● Bachelor's degree in Engineering, Statistics, or related technical field
● 5+ years of experience implementing process improvement methodologies in production environments
● Knowledge of Six Sigma processes
● Experience with SEPG (Software Engineering Process Group) activities and implementation
● Knowledge of CMM (Capability Maturity Model) framework and process maturity assessments
● Demonstrated success in reducing defects and improving process capabilities
● Strong understanding of statistical analysis and tools (Minitab, JMP, R, etc.)
● Experience with process mapping and value stream analysis
● Expertise in root cause analysis techniques (5 Whys, Fishbone Diagrams, Pareto Analysis)
● Proven ability to lead improvement projects and change management initiatives
● Strong data analysis and visualization skills
● Excellent communication and stakeholder management abilities
● Experience working with legacy systems and complex processes is highly preferred Technical Skills
● Advanced proficiency in statistical analysis methodologies
● Experience with process modeling and simulation techniques & methodologies
● Knowledge of Lean methodologies and waste elimination
● Ability to analyze large datasets and extract meaningful insights
● Understanding of production systems and operational workflows
● Experience with process documentation and standard work development Preferred Skills
● Experience with Lean methodologies and other process improvement frameworks
● Experience with production monitoring and alerting systems
● Knowledge of industry-specific regulations and standards
● Background in reliability engineering or quality systems
● Experience in the specific industry our product serves Added advantage Skills
● Additional certifications in Lean, Theory of Constraints, or related methodologies
● Experience in the specific industry our product serves
● Working Knowledge of Six Sigma processes and tools
● Additional training or certifications in ITIL, CMMI, or Agile methodologies
● Advanced proficiency in statistical analysis software
● Experience with process modeling and simulation tools