You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Roles and Responsibilities

Contribute towards development of IT Infrastructure strategy in alignment with the overall businessDevelop, implement, and maintain processes and procedures for effective delivery ofservices and compliance with regulatory guidanceManage & coordinate installation and connectivity of end user computer systems infrastructure to ensure stable operation of organization's IT assetsManage, configure, maintain and support all new and existing hardware, software, application licenses and communication linksManage the entire operations by effectively delegating to the team, and work closely withsenior management to propose improvements to the business infrastructureReview all Service Level and Operation Metrics and KPI scorecards for service deliveryEnd to end IT Assets management and prepare reports as per the requirementUpscale and mentor IT Support team as per company’s requirementRegular connects with the internal and onshore counterparts as requiredProvide inputs for the IT Budget projection and governance on the expensesContribute to Cost optimization programsLead IT audits and coordinate with relevant stakeholders as required

Eligibility

                                                                      

Minimum Qualification

Computer Science/Engineering graduate or similar qualification/work experience

                                                                

Industry Experience

Overall 7-12 years of experience with at-least 1 year of experience in managing the large Enterprise IT Operations environment

Behavioral skills                                                               

Excellent communication skillsExcellent design and product knowledgeClient interaction experience will be preferredFlexible and responsive work styleStrong problem solving and analytical capabilities.Ability to multi-task and work under pressure

Job Category:

IT - Technology Services

Posting End Date:

29/09/2025