Team management Lead a 4-5 member city team (field & calling ops) to drive daily delivery Supply building & onboarding Identify & onboard fleet owners & relevant HCV supply (14ft+, 17ft+, etc.) Cancellation analysis & feedback Investigate cancellation reasons & share structured insights with central teams Execution & pace ownership Drive outcomes across order nudges, cancellation resolutions, & follow-ups On-ground visibility Regularly visit loading points, meet partners, & surface operational gaps Process quality & discipline Maintain city hygiene metrics, & ensure protocol adherence Research & pricing benchmarking Periodically gather insights on competitor pricing, supply practices, & partner payouts Track local transport patterns, peak demand periods, & corridor-specific challenges to build sharper execution rhythm