Responsibilities
 

Operations: Ensure smooth cargo execution, handling shipment , timely delivery, and operational efficiency. Procurement: A ir freight procurement to optimize costs, generate revenue, and coordinate with airlines to stay informed on market trends and capacity Pricing : Manage pricing /RFQ requests to gain business & grow business. Client Relations: Maintain strong relationships with clients and stakeholders, ensuring service quality. Problem Solving: Quickly resolve operational issues and manage risks. Customer Service : Maintain strong relationships with clients and partners Team Leadership: Manage and support the operations team to meet performance standards. Cost Control: Monitor and optimize budget, ensuring cost efficiency and profitability. Compliance: Ensure adherence to safety regulations and customs reqpuirements. Billing Management: Ensure accurate and timely billing in alignment with company Key Performance Indicators (KPIs). RFQ filing: Update the monthly/weekly rate sheet for customers to support the overseas in gaining new orders.
 

Qualifications
 

A team player who works well with others – being respectful to our teammates is a Core Value A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
 

Other Skills We Hope To See
 

6-8 Years Freight Forwarding experience Bachelor’s Degree is mandatory, a Master’s in Business Administration/Internation Business/Logistics preferred Should have expertise in air freight operations, Regulations, cost management, and market analysis, Developed strong negotiation, communication, and leadership skills. Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions. Basic knowledge of CargoWise preferred Basic knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability. Acquires job skills and learns company policies and procedures to complete routine tasks. Ability to read, analyze, and interpret verbal and written requests/directions. Ability to communicate and interact effectively with a variety of people can effectively present information in one-on-one settings. Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment