Position Overview:

The Restaurant Assistant Managers (RAM) is responsible for controlling the restaurant’s profitability, operations, and leading the team members to deliver great guest service. The RAM reports direcly to the the Restaurant General Manager (RGM), providing support with people development and ensuring daily exectuion of management routines. The RAM is expected to drive performance indicating metrics by directing the team members and Shift Leaders.

Summary of Essential Duties and Responsibilities:

Profitability

Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

Guest

Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility

People

Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards

*Performs duties of Hourly Shift Coordinator when necessary

Qualifications and Skills:

Must be at least eighteen (18) years of ageHigh School Diploma or GED required, some college preferred3 years of experience working in the quick service restaurant industry as a Team Member or Assistant ManagerSome understanding of P&L interpretation and management to influence profitabilityDemonstrated leadership skillsDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Traditional Physical Requirements:

Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelvesStand and walk for long periods of time (duration of shift)Occasionally climb on stools or ladders and reach for items located on shelvesFrequently squat or stoop to reach items on low shelves or off the floorRoutinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipmentRequires frequent motions of bending, wiping, sweeping, and moppingFrequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant

Benefits may include:

Competitive starting salaryCareer advancement opportunitiesMedical, Dental, Vision Insurance401k Retirement PlanPaid vacations