Assistant Manager Chennai, India;Link Road Malad (West), Mumbai; Zone 1, Gift Sez **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Chennai-Tamil-Nadu/Assistant-Manager\_25041427) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** What is Authentication? Authentication is the technology, strategies, and analytics we use to determine if a returning customer is the “true” customer or a criminal pretending to be a customer. Why is it important? One of the main challenges facing financial services in the coming years is the increase in identity theft related fraud. Customer authentication is one of the “must win” battles for banks in the fight against this fraud trend. It is also a challenging as it is a very dynamic space where companies must figure out how to adapt to changes in fraud risk, new digital transaction channels, and shifting customer expectations. The companies that fail to stay keep up will find themselves struggling to protect themselves and their customers from fraud… and will also struggle to deliver on customer experience. **Job Description*** Bank of America is investing heavily in authentication in order to become a leader in this space. As part of that we formed a dedicated team to transform the authentication strategy and culture. This small team, the Consumer & SBB Authentication Team, is tasked with designing and leading a multi-year transformation effort to transform our approach to customer authentication. We are investing heavily in the talent, technology, and analytics needed to build industry-leading capabilities. We need your help to make that happen! **Responsibilities** Experienced analytical professional to join our team as a Fraud Strategy Analyst. In this role, you will be expected to determine if a returning customer is the “true” customer or a criminal pretending to be a customer. The role will be responsible for several key areas: + Leverage advanced analytic tools to understand the performance of authentication strategies, fraud trends, and identify opportunities + Assess the new vendor authentication solutions in the marketplace and determine how they might fit in BofA’s strategy + Lead the analysis of high-profile fraud cases or organized fraud attacks to identify vulnerabilities and inform future innovation + Partner across information technology, product, and operations business units to implement and assess strategy changes + Actively stay abreast of industry trends within fraud and cybersecurity and determine key industry benchmarking dimensions **Requirements** Education – Bachelors/Masters degree-preferably in Computer science/Statistics. Experience – 3-9 years of experience in Data mining & Analytics with good exposure to BFSI clients. At least 3 years of experience in Data Analytics, interacting with US teams will be preferred Foundational skills – + The candidate must have intermediate to advanced knowledge of SAS and SQL. + Must have 3 to 9 years of relevant experience in analytics. Strong preference working in financial services, particularly fraud or cyber security. + Candidate must have a proven track record of building and deploying analytical solutions that have resulted in material financial results. + Ability to work in a fast-paced, dynamic environment is critical. + Must have exceptional organizational, project management and communications skills. Desired skills – + Familiarity with other programming languages such as Python, R or Java will be preferred. + Knowledge of data extraction tools such as Hive or HUE will be preferred. Shift Timings : 11 30 AM to 8 30 pm/ 12:30 PM to 9:30 PM Location: Chennai/Mumbai/Gift City (Ahmedabad)/Hyderabad Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.