Assistant Manager Gurugram, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/GURUGRAM-HARYANA/Assistant-Manager\_25027367) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** **Initiative Management** team improves performance across the enterprise by driving common solutions and workflow for similar patterns of work. Team is accountable for designing and drive adoption of a configurable workflow platform that enables repeatable solutions to optimize, tech reuse, simplify infrastructure, and drive innovation with a strong focus on long-term strategic goals. **Job Description** This is an Individual Contributor Business Analyst role. The candidate will be working on different Initiatives driving workflow automation opportunities across Business Streams by creating current state , identify process standardization / re-engineering opportunities , design target state process maps, assessment templates , design configuration templates, to help streamline BAU Ops processes and drive efficiencies in the team. The candidate will be expected to have a good grasp on business needs and domain knowledge in Financial Markets Operations across various products. The candidate should preferably have a prior experience as a solution designer on financial product/platforms. The candidate should be able to think out of the box to help identify best and feasible automation solution for business within the realms of supported product capabilities, strategy, and architecture. **Responsibilities*:** + The Candidate will be working on the workflow automation projects that requires to gain in-depth understanding of the current /target workflow and figure out the best feasible solution that helps transition from Existing to Target state (New) workflow. + Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities + Articulation of the End to End (E2E) current-state process (business & operations.) + Accountable to analyze and provide solutions/workarounds to business for any issues in product during the implementation stages + Individual should be self-driven, collaborate independently with various stakeholders to drive a use case through various project lifecycle. + Focus is on long-term strategic goals. Ensures full integration of all process and linkage to best practices. + Communication skills will be heavily utilized in forming and communicating with various Ops team, LOB Leadership team and gaining stakeholder buy-in + Document configuration templates during various phases of the migration/transition of the workflow + Managing End to end journey of allocated Use Cases for approval through full project life cycle from Configuration, Deployment and Validation + Ability to meet daily deadlines, Flexible and willing to accept a change in priorities, as necessary. **Requirements** + **E** **duca** **tion*:** B. TECH/M.B.A/M. Tech withdomain experience across various products in Markets/ Banking/ Payments + **Certifications if any:** CBAP + **Experience:** 6+ years strong proven experience in performing solution designing/business analysis/definition to support large transformation projects/products and business change + **Foundational skills*:** + BA/ Solution designer experience of working on a financial product/Platform. + Good technical understating in terms of how business processes function. + Good analytical skills. Strong attention to details + Ability to work independently and multi-task effectively. + Flexible in work timings to meet business needs. + Excellent Communication skills - written and verbal. + Good Working knowledge of Banking Operations/ financial services + Team Player &Good business judgement for risk/reward trade offs **Desired skills** *: + Knowledge of workflow processes and tools, UI design. + High-level knowledge of Agile methodologies; familiarity with JIRA a plus + Comfortable navigating ambiguous situations + Proficient in Visio and BPMN methodology. + Enthusiastic, energetic, determined, and positive – especially under pressure **Work Timings** – 12:00 PM till 09:00 PM Work Location : GGN Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.