Job Description

We are seeking a dynamic and organized Assistant Manager to join our team in Springfield, United States. As an Assistant Manager, you will play a crucial role in supporting the day-to-day operations of our business, ensuring excellent customer service, and contributing to the overall success of our team.

Assist the Manager in overseeing daily operations and ensuring smooth functioning of the businessLead and motivate team members to achieve performance goals and maintain high standards of customer serviceHandle customer inquiries, resolve complaints, and ensure customer satisfactionSupport inventory management, including stock ordering and trackingAssist in creating employee schedules and managing staff performanceContribute to the implementation of company policies and proceduresParticipate in training and development of new team membersAssist in financial tasks such as cash handling, deposits, and basic reportingEnsure compliance with safety and security protocolsStep in for the Manager in their absence, making decisions and handling escalated issues

QualificationsProven leadership skills with the ability to motivate and guide team membersExcellent communication and interpersonal skillsStrong problem-solving abilities and decision-making skillsProficiency in time management and multitaskingCustomer-oriented mindset with a commitment to providing exceptional serviceComputer literacy, including proficiency in MS Office and familiarity with point-of-sale systemsKnowledge of retail operations and customer service best practicesBasic understanding of financial management and reportingBachelor's degree in Business Administration or related field preferredFlexibility to work various shifts, including weekends and holidays as needed

Additional Information

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful General Manager:
•Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
•A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
•A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 18 years old.
You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!