Job Description

We are seeking a dynamic and organized Assistant Manager to join our team in Lebanon, PA. As an Assistant Manager, you will play a crucial role in supporting daily operations, managing staff, and ensuring excellent customer service.

Assist the Manager in overseeing daily operations and implementing company policies and proceduresSupervise and motivate team members to achieve performance goals and maintain high standards of serviceHandle customer inquiries, resolve issues, and ensure customer satisfactionManage schedules, assign tasks, and coordinate team activities to maximize efficiencyAssist in training and developing new team membersMonitor inventory levels and place orders as neededPrepare and analyze reports on sales, productivity, and other key performance indicatorsEnsure compliance with safety regulations and maintain a clean, organized work environmentStep in for the Manager in their absence, making decisions and handling escalated issues

QualificationsProven experience in a supervisory or management role, preferably in a related industryStrong leadership skills with the ability to motivate and guide team membersExcellent communication and interpersonal skillsDemonstrated problem-solving abilities and decision-making skillsProficiency in Microsoft Office Suite and ability to learn new software systems quicklyStrong time management skills and ability to prioritize tasks effectivelyCustomer service-oriented with a commitment to maintaining high standardsBachelor's degree in Business Administration or related field preferredAbility to work flexible hours, including evenings, weekends, and holidays as neededMust be able to work on-site in Lebanon, PA

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Standing

· Most tasks are performed from a standing position

Walking

· For short distances for short durations

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

· Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

· Trays may also be pulled

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station

· Toe room is present, but workers are unable to flex their knees while standing at this station

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

· Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

· Performed occasionally to stock shelves and to clean low areas

Reaching

· Reaching is performed continuously; up, down and forward

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists