SEOUL, KOR
4 days ago
Assistant Manager – Guest Relations
**Description:** **_BEGIN YOUR JOURNEY WITH PARK HYATT SEOUL_** **Park Hyatt Seoul** is an art-inspired residential glasshouse hotel where contemporary luxury meets authentic Korean hospitality. Nestled in the bustling heart of Gangnam, explore an array of entertainment and dining options, or simply unwind while soaking in breathtaking cityscapes. We offer innovative bespoke experiences and attentive service tailored to individual preferences. Park Hyatt Seoul is renowned for a variety of exquisite dining experiences and exceptional service. **_Assistant Manager – Guest Relations_** **We are seeking unique and passionate individuals to join our team as we continue to provide rate and intimate experiences in the heart of Gangnam.** The Park Hyatt Seoul is looking for **the** **Assistant Manager – Guest Relations** who will be Collaborate closely with Rooms division to support operational flow, room release coordination, guest requests, and experience enhancement initiatives, Act as a bridge between Operations teams to ensure seamless guest journey, especially for international market guests, Contribute insights to guest experience SOPs, onboarding, and service-quality improvements with HR and Operations when needed. This position is ranked from asAssistant Manager level, and will report to the Director ofRooms. **Qualifications:** · Ideally with a relevant degree or diploma in Hospitality or Tourism management. · Good problem solving, administrative and interpersonal skills are a must. · Fluent both in English and Korean. **Primary Location:** KR-11-Seoul **Organization:** Park Hyatt Seoul **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** SEO002166 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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