Location: Frisco, Colorado
Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.
Job Title: Assistant Manager: Banquets
Job Status: Year Round Full Time
Compensation and Benefits:
Compensation: Proposed hiring rate of $2,172.50 to $2,330.77+ biweekly amount, actual pay will be adjusted based on experience.
Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
The Banquets Assistant Manager supports the successful execution of conferences, weddings, concerts, and special events by overseeing daily banquet operations and Copper’s Business Center. This role includes hiring, training, and coaching team members, ensuring seamless event delivery, and maintaining high service standards. The Assistant Manager also stays current on industry trends and drives continuous improvement to enhance guest experience and operational efficiency.
Essential Duties and Responsibilities:
Event & Guest Experience Management:
Oversee daily operations for conferences, weddings, concerts, special events, and F&B outlets, ensuring a high-quality guest experience.
Attend pre-cons, post-cons, BEO, F&B, and leadership meetings to ensure seamless event planning and execution.
Monitor service quality, resolve guest concerns, and reinforce standards to ensure timely, professional delivery of food and beverage.
Act as a Copper Mountain ambassador, modeling professionalism and exceeding guest expectations.
Operations & Facility Oversight:
Conduct inspections of banquet spaces and the Conference Center to ensure facilities are “Neat & Tidy.”
Coordinate and monitor maintenance, repairs, pest control, and sanitation compliance.
Manage signage, buffet labels, and digital displays to support event operations.
Oversee opening and closing procedures, including equipment checks, security systems, and building lock-up.
Ensure compliance with OSHA, SSDS, health, liquor, and sanitation regulations.
Financial & Administrative Management:
Oversee cash handling, deposits, payroll, credit card settlements, and employee timecards with accuracy.
Manage labor budgets, scheduling, and cost controls to meet departmental goals.
Reconcile sales and inventory using POS and inventory tracking systems.
Partner with Finance on revenue accounting, reporting, and compliance with wage, hour, tax, and licensing laws.
Maintain accurate business, employee, and compliance records.
Research and propose capital projects to improve banquet operations.
Staff Leadership & Training:
Recruit, hire, train, and develop banquet staff, including Housemen and Stewards.
Provide ongoing training on SOPs, service standards, sanitation, alcohol service (TIPS), and safety practices.
Supervise banquet, food, and bar service to ensure consistency and efficiency.
Retain and develop strong employees while addressing performance issues proactively.
Conduct scheduling and labor management to support operations within budget.
Food & Beverage Operations:
Coordinate banquet activities with the kitchen, bar, and event support teams.
Monitor food and beverage quality, service timing, and kitchen production to avoid delays.
Assist with food prep, cooking, service, or clearing when necessary.
Ensure compliance with standards for alcohol service, food handling, and sanitation.
Sustainability & Safety:
Support Copper’s sustainability initiatives, including composting, recycling, and waste reduction.
Maintain safe work practices that meet or exceed OSHA and resort safety standards.
Safeguard inventory, cash, and equipment through established security procedures.
Professional Development & Leadership Engagement:
Participate in leadership training, management development, and ongoing industry education.
Attend weekly one-on-ones with supervisor/GM and set goals aligned with departmental priorities.
Support Copper’s Front Line Assist program, stepping into operations when needed.
Engage in leadership responsibilities, including required trainings, staff events, and employee functions.
Support cleanliness and other general duties as required.
Use technology and industry resources for training, recruitment, procurement, and trend tracking.
Perform additional tasks as needed to support departmental and resort goals.
Other Duties as Assigned:
This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.
All Leadership team members are expected to participate in the company’s Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events
Supervisory Responsibilities:
Number of employees supervised: 22-85
Positions Supervised: Banquets Bartenders, Servers, Set-up staff, Captains
Responsible for:
Scheduling and assigning work
Salary actions
Training
Disciplinary actions
Performance review
Hiring/termination
Personal Attributes:
Demonstrates honesty, integrity, and professionalism; maintains confidentiality and adheres to grooming and appearance standards.
Leads by example, upholds core values, and supports established policies while constructively challenging processes for improvement.
Organized, dependable, and detail-oriented; follows through on commitments and communicates effectively.
Adaptable and resilient in fast-paced, high-pressure environments.
Flexible with scheduling; able to work varied hours and maintain a healthy work-life balance.
Basic Requirements:
Must be able to lift and carry items up to 50 lbs.
High School degree or equivalent
Bending, reaching, climbing
Pushing/Pulling
Prolonged standing
Eye/hand coordination
Visual concentration on equipment
Concentrated reading and writing
Rapid reaction to physical changes (operating equipment)
Peripheral, color, and depth vision
Extended periods of outdoor exposure
Extreme cold
Extreme heat and sun exposure
Variation in temperature from hot to cold
Skiing/ Snowboarding Level: Intermediate
Must be able to walk for a large part of the work day
Ability to negotiate stairs
Ability to use, move and load had trucks
Ability to work in extreme temperatures
Ability to work a flexible schedule
Must be able to hear ordinary conversation
Must have average eyesight with or without corrective lenses
Ability to taste and smell and sense texture of food products
Must own non-slip shoes
Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
Must be at least 21 years old
Preferred Experience and Special Skills:
College degree or equivalent experience with specific training in the areas of operation, customer service, finance, marketing and personnel
Minimum 3-5 years’ experience in actual food and beverage operations supervision
Knowledge of food and beverage equipment, required
Ability to operate company vehicles
Moderate computer skills
Proven leadership skills
Business skills
Demonstrated interest and aptitude in food service, required
Proven ability to hire, train, coach and motivate large groups of employees
Ability to work under pressure and handle many projects at once
Experience in divisional planning, budgeting and execution
Self-motivated with good judgment
Available to work flexible hours
Knowledge of complex winter resort business
Commitment to guest and employee satisfaction
Effective communication skills across all levels of management
Is creative. Can conceptualize ideas. Can think "out of the box." Has the ability to implement ideas.
Proficient in oral and written communication skills. Is comfortable speaking to large groups of people.
Must be able to create, read, analyze and interpret financial reports
Must be able to ski and walk to all CMI locations requiring support
Strong interpersonal skills. Able to interact effectively with individuals at all levels of the organization.
Able to analyze numbers and draw conclusions from statistical information.
Able to read and write well using the English language.
Working knowledge of local liquor and health codes
Working knowledge of bartending and bar controls
This position will be posted and accepting applications until Wednesday, September 24th.
POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.
Can you see yourself here- Apply now!