JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: 

overseeing and managing the comprehensive maintenance and operational activities of the facility. Ensures the optimal functioning of all building systems, coordinates with various stakeholders, and maintains high standards of safety, efficiency, and compliance. 

Systems Maintenance and Repair: 

Perform regular maintenance, monitoring, and repairs on various facility systems including: 

Mechanical systems 

Plumbing systems 

Structural elements 

Furniture 

Fire and Life Safety systems 

Control systems 

Ensure all systems meet applicable standards and operate at peak efficiency 

Clean, inspect, calibrate, and replace parts as necessary, particularly for HVAC systems and associated equipment 

Conduct daily site rounds with the M& E team to verify safe operation of critical assets and equipment 

Preventive Maintenance Management: 

Plan and schedule all preventive maintenance activities, both in-house and for OEM, according to the 52-week PPM calendar 

Maintain responsibility for facility services, preventive maintenance, and general maintenance 

Ensure technical proficiency in all maintenance activities 

Vendor and Contractor Management: 

Schedule, coordinate, and review work performed by outside contractors and vendors 

Evaluate vendors and suppliers regularly for quality and performance 

Coordinate with contractors, vendors, and internal stakeholders to ensure timely project delivery 

Liaise with builders regarding equipment maintenance for smooth operations 

Inventory and Purchasing: 

Manage purchasing and inventory control for maintenance supplies and equipment 

Verify the accuracy of deliveries, including count, pricing, and item descriptions 

Perform periodic checks of tool and instrument inventory 

Conduct store inventory audits 

Track AMC (Annual Maintenance Contract) of equipment and manage renewals 

Performance Monitoring and Reporting: 

Meet or exceed site Key Performance Indicators (KPIs) 

Monitor Service Level Agreements (SLAs) monthly to identify potential challenges and plan corrective actions 

Review monthly client service request summaries to pinpoint and correct recurrent operational problems 

Monitor the quality and pricing of maintenance work performed (Repair & Maintenance, AMC activities) 

Record equipment readings and make necessary adjustments to ensure proper operation 

Safety and Compliance: 

Comply with department policies for safe storage, usage, and disposal of hazardous materials like scrap 

Maintain a clean and safe workplace 

Coordinate with Energy Audit, HSSE Audit, and Quarterly Risk Audit teams, and address closure points as per audit findings 

SURF Ticket Management: 

Monitor and resolve SURF tickets in a timely manner 

Regularly check tickets to prevent SLA breaches 

Raise monthly PPM in SURF as proactive tickets 

Address both proactive and reactive tickets appropriately 

Route reactive tickets to the concerned team for further action 

Prioritize ticket resolution based on urgency 

Update or close tickets in the SURF tool once resolved 

Ensure proactive tickets are addressed within specified timelines 

Maintain tickets in "Hold" status until issues are resolved 

Staff Management and Training: 

Monitor staff deployment and coordinate with vendors to meet site-specific requirements 

Validate vendor staff attendance 

Conduct regular shift-wise staff briefings 

Deploy staff floor-wise according to planned deployment 

Escalate staff absences or shortages to respective vendors for action 

Coordinate on-the-job training for new joiners with respective service providers 

Organize team engagement activities, including Rewards & Recognition events 

Special Projects and Maintenance Activities: 

Manage periodic scrap disposal in accordance with policy guidelines 

Conduct bi-annual lux level checks across all workstations and cabins 

Perform bi-annual store audits for all M&E stores 

Coordinate and maintain Indoor Sports equipment 

Identify and address snags, coordinating with vendors for quotations and closure 

Address rodent entry points and pest control issues as per Pest Control Audit findings 

Utility Management: 

Validate utility readings (electricity, diesel generator, BTU, water consumption) against builder's readings on a monthly basis 

Documentation and Reporting: 

Maintain accurate records of all maintenance activities, inventory, and staff deployments 

Prepare and submit regular reports on KPIs, SLAs, and other relevant metrics 

Document and report any safety incidents or compliance issues 

Sound like you? To apply you need to have: 

Mastery in the field 

You should have earned a diploma or degree in engineering, ideally, electrical engineering or mechanical engineering.  

Having three to seven years of experience in facilities management will also prove indispensable.  

We’ll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise. 

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.