Purpose & Overall Relevance for the Organization:

Improve the inventory accuracy and structure, support and control DC operations running effectively Increase the customer satisfaction Continuously improvement on the IC process to support business Report and analysis data to make sure the inventory level at DC in healthy level and meets IC various KPI Other tasks assigned

 

 

He/she will achieve this mission by:

 

Monitoring the cycle count execution and the inventory reconciliation between AFS & MA, and then push to continually improve the inventory accuracy. Controlling DC operations and processes running smoothly Checking the claims investigation and give feedback when needed, provide analysis for service enhancement Managing Inventory control people such as lead and monitoring the team’s routine work, performance assessment and recruitment Managing tail inventory Managing overflow inventory Make sure DC performance meets various IC KPI Support LEAN team for initiatives saving target

 

Key Responsibilities:

 

Inventory accuracy monitor& improve

Monitor the plan and organization of cycle count under controlling. Make sure the inventory adjustment (including plus-minus adjustment, block/release and A to D transfer) correct and on time. Push to handle the inventory reconciliation between AFS & MA % MES timely. Analyse the reason of stock discrepancies and set up the improvement actions with related departments.

 

DC operations and process control

Take troubleshooting daily to ensure the operation running smoothly. Internal process audit/random checking rolling out to improve operations’ working accuracy and process optimization including inbound, outbound and special handling. Monitor and enhance rework process both in DC and factory.

 

Customer claims handling

Check the investigation result reasonable and objective for complaints on delivery issues. Supervise the claims/inquiries feedback timely and the communication recipient. Give fully information for appeal claims and give suggestion to management team perspective from increasing customer service level.

 

Reporting & analysis

Lead and supervise the following report or analysis:

Summary the error/control daily report exactly. Weekly & monthly cycle count result report and analyse to increase stock accuracy. Regularly provide the inventory adjustment report to finance and management team. Give claims report and analysis by month to push operation team increase picking accuracy. Offer inventory analysis for inventory reduction & turns and well-structured. Conduct the KPI assessment.

 

 People Management

Build and develop specific inventory & process control team. Enhance the staff/worker’s potentials /skills to fulfil the updated job requirement. Objectively evaluate the performance of team members. Personnel recruitment and interview.

 

 

Knowledge, Skills and Abilities:

 

Knowledge / Experience

Master the warehouse management system (WMS & SAP system), especially the inventory operations. Well know the inbound & outbound processes. Be familiar with the quality control outline or method.

 

PC/Language/Other Skills

Good at English read-write and verbal capability Excellent in Excel, Power Point and other MS knowledge Knowledge VBA/SQL/Python would be preferred

 

Competencies/Attributes

Carefully, teamwork, result-oriented, Ability to multi-tasks, logical thinking, analytical and problem-solving abilities Strong communication and organization skills Worker management abilities

 

Requisite Education and Experience / Minimum Qualifications:

 

University degree or above preferably with SCM/logistics management education background 3+ years’ experience in in logistics environment, preferred in an automatic distribution center At least 1 years’ experience in workers and project management.